Parent Engagement Officer
4 days ago
We are seeking a highly motivated and customer-focused Parent Engagement Officer to join our team at Grandir UK. As a key member of our customer service team, you will play a pivotal role in ensuring that our customers receive exceptional care and support throughout their journey with us.
Key Responsibilities- Deliver top-notch service to our customers, showcasing and taking pride in the exceptional childcare services offered by Grandir UK.
- Handle customer queries through various channels, ensuring prompt and effective resolution.
- Actively seek opportunities to enhance customer satisfaction by proactively addressing their needs and identifying areas for improvement.
- Work closely with our nurseries to enhance occupancy rates and maximise enrolment capture.
We are looking for a candidate with:
- Excellent communication and interpersonal skills.
- A proven track record of achieving and exceeding customer service standards.
- Experience in customer-facing roles, preferably in the childcare industry.
- A passion for delivering exceptional customer experiences.
As a Parent Engagement Officer at Grandir UK, you will enjoy a range of benefits, including:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The opportunity to make a real difference in the lives of families across the UK.
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Parent Engagement Liaison
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Basingstoke, Hampshire, United Kingdom Grandir UK Full timeWe are seeking a highly motivated and dynamic individual to join our customer service team as a Parent Engagement Officer. This is a fixed-term contract to cover maternity leave until August 2025.About the Role:As a Parent Engagement Officer, you will play a vital role in helping families find the perfect nursery setting for their children. You will be...
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Parent Engagement Liaison
2 weeks ago
Basingstoke, Hampshire, United Kingdom Grandir UK Full timeWe are seeking a highly motivated and dynamic Parent Engagement Officer to join our customer service team at Grandir UK, a leading provider of childcare solutions with a network of nurseries across the UK.Key Responsibilities:Develop and maintain strong relationships with families and nursery staff to ensure exceptional care and support.Provide expert...
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Parent Engagement Officer
2 days ago
Basingstoke, Hampshire, United Kingdom Grandir UK Full timeJob DescriptionRole OverviewGrandir UK is seeking a highly motivated and customer-focused Parent Engagement Officer to join our customer service team. As a key member of our team, you will play a pivotal role in ensuring that our customers receive exceptional service and support throughout their journey with us.Key ResponsibilitiesProvide top-notch service...
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Parent Engagement Officer
2 days ago
Basingstoke, Hampshire, United Kingdom Grandir UK Full timeJob DescriptionRole OverviewGrandir UK is seeking a highly motivated and customer-focused Parent Engagement Officer to join our customer service team. As a key member of our team, you will play a pivotal role in ensuring that our customers receive exceptional service and support throughout their journey with us.Key ResponsibilitiesProvide top-notch service...
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Family Engagement Liaison
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Childcare Engagement Specialist
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Basingstoke, Hampshire, United Kingdom Grandir UK Full timeJob DescriptionJob Title: Childcare Engagement OfficerJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Childcare Engagement Officer. As a key member of our nursery team, you will play a vital role in building strong relationships with customers and internal colleagues to foster a supportive and collaborative...
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Basingstoke, Hampshire, United Kingdom Grandir UK Full timeJob DescriptionJob Title: Childcare Engagement OfficerJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Childcare Engagement Officer. As a key member of our nursery team, you will play a vital role in building strong relationships with customers and internal colleagues to foster a supportive and collaborative...
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