Operational Support Coordinator
6 days ago
Job Summary
We are seeking an experienced Operational Support Coordinator to join our team at Thames Water. As an Operational Support Coordinator, you will play a critical role in supporting our Repair & Maintenance function, ensuring the smooth operation of our services.
Key Responsibilities
- Support the onboarding and offboarding of supplier R&M teams, ensuring timely and efficient transitions.
- Collaborate with the R&M team to set up new direct hire teams, including engagement with fleet, learning & development, and health & safety.
- Coordinate the creation and sharing of individual induction training plans, ensuring all team members are properly trained and equipped.
- Support the collation of alignment of R&M teams to line managers and relevant stakeholders, ensuring accurate system updates.
- Engage with digital teams to support the timely delivery of IT equipment and systems access creation.
- Track training requirements and certification of R&M teams, ensuring compliance with company standards.
- Proactively identify and raise risks and gaps in information provided by supplier teams.
- Manage pre-employment medical screening requirements for direct-hire R&M teams.
- Liaise with frontline R&M teams and internal departments, ensuring seamless communication and collaboration.
- Utilize IT systems and Office software, particularly Excel, to manage and analyze data.
What We Offer
- A competitive salary up to £34,000 per annum, depending on skills and experience.
- 24 days holiday per year, increasing to 28 with length of service, plus bank holidays.
- Contributory pension scheme, with a maximum employee contribution of 12%.
- Personal medical assessments available to all employees once a year.
- A comprehensive benefits scheme, including a benefits hub with offers and information to support wellbeing.
About Thames Water
At Thames Water, our purpose is to deliver life's essential service, ensuring our customers, communities, and planet thrive. We recognize that people are at the heart of our business and strive to create a diverse and inclusive workplace. We encourage applications from everyone and offer extra support throughout the recruitment process.
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