Customer Service Engineer

6 hours ago


Slough, Slough, United Kingdom New Era Technology Full time

New Era Technology is a leading provider of technology solutions and services, with a global presence and a commitment to excellence. We are seeking a highly skilled and motivated Customer Service Engineer to join our team.

The successful candidate will be responsible for delivering high-quality technical support and services to our customers, working closely with our project management team to ensure seamless project execution. Key responsibilities will include:

  • Conducting site surveys and attending pre-installation meetings to ensure successful project delivery
  • Providing user familiarization training to customers and updating project documentation
  • Installing and commissioning videoconferencing systems, including Cisco, Polycom, and MTR systems
  • Configuring audio systems, including BIAMP, Soundstructure, and QSC systems
  • Ensuring compliance with industry standards and regulations

We offer a competitive salary and benefits package, including a company pension, cycle to work scheme, free parking, life insurance, private medical insurance, and a referral program. If you are a motivated and experienced professional looking for a new challenge, please apply.

Work Location: Hybrid remote in Slough



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