Customer Service Field Engineer

1 month ago


Slough, Slough, United Kingdom Excis Compliance ltd Full time
Job Title: Customer Service Field Engineer

We are seeking a highly skilled and proactive Level 2 Field Engineer to support our dynamic client environment based in Slough.

Key Responsibilities:
  • Provide onsite and desk-side support to end-users.
  • Troubleshoot and resolve PC issues, following guidance from Level 2 engineers or designated points of contact.
  • Build, configure, and troubleshoot hardware, including installation of company-standard images on PCs and laptops.
  • Support meeting room environments, including video conferencing setups.
  • Provide technical support for peripherals like printers, scanners, and mobile devices (iPads, iPhones, Android).
  • Assist with data backup and restoration as needed.
  • Provide 'smart hands' support for data center equipment, replacing components as directed.
  • Conduct routine maintenance tasks, such as daily tape changes for backups and managing tape libraries.
Requirements:
  • Minimum 3 years of onsite technical support experience.
  • Strong working knowledge of Windows 7/10 and Microsoft Office applications.
  • Familiarity with MAC support is a plus.
  • Experience with mobile devices, including Android and iOS.
  • Competency in troubleshooting, building, and configuring both legacy and current PC/laptop hardware.
  • Familiarity with Microsoft SCCM.
  • Hands-on experience with data center equipment, including installation, troubleshooting, and cable management.
  • Excellent communication skills in English.
  • Microsoft certifications (e.g.,

We are a collaborative team focused on delivering outstanding customer support. If you have the technical expertise and a passion for customer service, we encourage you to submit your application.



  • Slough, Slough, United Kingdom Excis Compliance ltd Full time

    Job Title: Customer Service Field EngineerWe are seeking a highly skilled and proactive Level 2 Field Engineer to support our dynamic client environment based in Slough.Key Responsibilities:Provide onsite and desk-side support to end-users.Troubleshoot and resolve PC issues, following guidance from Level 2 engineers or designated points of contact.Build,...


  • Slough, Slough, United Kingdom Excis Compliance ltd Full time

    Job Title: Customer Service Field EngineerWe are seeking a highly skilled and proactive Level 2 Field Engineer to support our dynamic client environment based in Slough.Key Responsibilities:Provide onsite and desk-side support to end-users.Troubleshoot and resolve PC issues, following guidance from Level 2 engineers or designated points of contact.Build,...


  • Slough, Slough, United Kingdom https:www.energyjobline.comsitemap Full time

    Job Title: Customer Service Field EngineerWe are seeking a highly skilled and proactive technical professional to join our team as a Customer Service Field Engineer. The ideal candidate will possess excellent troubleshooting skills, the ability to work under pressure, and a keen focus on delivering high-quality customer service.Key Responsibilities:Provide...


  • Slough, Slough, United Kingdom https:www.energyjobline.comsitemap Full time

    Job Title: Customer Service Field EngineerWe are seeking a highly skilled and proactive technical professional to join our team as a Customer Service Field Engineer. The ideal candidate will possess excellent troubleshooting skills, the ability to work under pressure, and a keen focus on delivering high-quality customer service.Key Responsibilities:Provide...


  • Slough, Slough, United Kingdom Excis Compliance ltd Full time

    Job Title: Customer Service Field EngineerWe are seeking a highly skilled and proactive Level 2 Field Engineer to support our dynamic client environment based in Slough. The ideal candidate will assist end-users with technical issues, monitor network systems, and ensure the smooth functioning of PCs and peripherals.Key Responsibilities:Provide onsite and...


  • Slough, Slough, United Kingdom Excis Compliance ltd Full time

    Job Title: Customer Service Field EngineerWe are seeking a highly skilled and proactive Level 2 Field Engineer to support our dynamic client environment based in Slough. The ideal candidate will assist end-users with technical issues, monitor network systems, and ensure the smooth functioning of PCs and peripherals.Key Responsibilities:Provide onsite and...


  • Slough, Slough, United Kingdom https:www.energyjobline.comsitemap Full time

    Job Title: Customer Service Field EngineerWe are seeking a highly skilled and proactive Field Engineer to support our dynamic client environment. The ideal candidate will assist end-users with technical issues, monitor network systems, and ensure the smooth functioning of PCs and peripherals.Key Responsibilities:Troubleshoot and resolve PC issues following...


  • Slough, Slough, United Kingdom Gold Group Limited Full time

    Job Title: Field Service EngineerAre you a skilled engineer looking for a challenging role that combines technical expertise with customer service skills? We have an exciting opportunity for a Field Service Engineer to join our team at Gold Group Limited.Job Summary:We are seeking a highly motivated and experienced Field Service Engineer to provide technical...


  • Slough, Slough, United Kingdom Gold Group Limited Full time

    Job Title: Field Service EngineerAre you a skilled engineer looking for a challenging role that combines technical expertise with customer service skills? We have an exciting opportunity for a Field Service Engineer to join our team at Gold Group Limited.Job Summary:We are seeking a highly motivated and experienced Field Service Engineer to provide technical...


  • Slough, Slough, United Kingdom Future Engineering Full time

    Trainee Field Service Engineer OpportunityWe are seeking a highly motivated and enthusiastic individual to join our team as a Trainee Field Service Engineer. As a Trainee Field Service Engineer, you will have the opportunity to develop your skills and knowledge in the field of engineering, working with our experienced team to provide excellent service to our...


  • Slough, Slough, United Kingdom Future Engineering Full time

    Trainee Field Service Engineer OpportunityWe are seeking a highly motivated and enthusiastic individual to join our team as a Trainee Field Service Engineer. As a Trainee Field Service Engineer, you will have the opportunity to develop your skills and knowledge in the field of engineering, working with our experienced team to provide excellent service to our...


  • Slough, Slough, United Kingdom Ernest Gordon Recruitment Full time

    Job Title: Field Service EngineerWe are seeking a skilled Field Service Engineer to join our team at Ernest Gordon Recruitment. As a Field Service Engineer, you will be responsible for the installation, commissioning, servicing, and repair of fume cupboards, laminar flow cabinets, and in-house ducting.Key Responsibilities:Install new equipment, including...


  • Slough, Slough, United Kingdom Ernest Gordon Recruitment Full time

    Job Title: Field Service EngineerWe are seeking a skilled Field Service Engineer to join our team at Ernest Gordon Recruitment. As a Field Service Engineer, you will be responsible for the installation, commissioning, servicing, and repair of fume cupboards, laminar flow cabinets, and in-house ducting.Key Responsibilities:Install new equipment, including...


  • Slough, Slough, United Kingdom Gold Group Limited Full time

    Job Title: Field Service EngineerJob Type: PermanentSalary: £35,000 - £41,000 per annum + car, pensionSector: Pharmaceuticals, Electronics, Medical Devices, Engineering, TechnologyJob Description:Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will provide technical support to our...


  • Slough, Slough, United Kingdom Gold Group Limited Full time

    Job Title: Field Service EngineerJob Type: PermanentSalary: £35,000 - £41,000 per annum + car, pensionSector: Pharmaceuticals, Electronics, Medical Devices, Engineering, TechnologyJob Description:Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will provide technical support to our...


  • Slough, Slough, United Kingdom CV Library Full time

    Job Title: Customer Service EngineerWe are seeking a highly motivated and customer-focused Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for the service and breakdown repair of sophisticated medical systems used in theatres, NHS departments, and private healthcare environments.Key Responsibilities:Service and...


  • Slough, Slough, United Kingdom CV Library Full time

    Job Title: Customer Service EngineerWe are seeking a highly motivated and customer-focused Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for the service and breakdown repair of sophisticated medical systems used in theatres, NHS departments, and private healthcare environments.Key Responsibilities:Service and...


  • Slough, Slough, United Kingdom Future Engineering Full time

    Trainee Field Service Engineer OpportunityWe are seeking a highly motivated and enthusiastic individual to join our team as a Trainee Field Service Engineer. As a Trainee Field Service Engineer, you will have the opportunity to develop your skills and knowledge in the field of engineering, working with our experienced team to provide excellent service to our...


  • Slough, Slough, United Kingdom Future Engineering Full time

    Trainee Field Service Engineer OpportunityWe are seeking a highly motivated and enthusiastic individual to join our team as a Trainee Field Service Engineer. As a Trainee Field Service Engineer, you will have the opportunity to develop your skills and knowledge in the field of engineering, working with our experienced team to provide excellent service to our...


  • Slough, Slough, United Kingdom Ernest Gordon Recruitment Limited Full time

    Job Title: Field Service EngineerAre you a skilled Field Service Engineer with expertise in HVAC, ducting, and filtration looking for a role with a company that provides overtime, training, and a generous bonus structure to enhance your salary package?This role involves the installation, commissioning, servicing, and repair of fume cupboards/Laminar flow...