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Customer Service Specialist

2 months ago


Slough, Slough, United Kingdom TRS Consulting Full time
Job Title: Field Service Engineer

We are seeking a highly motivated and customer-focused Field Service Engineer to join our team at TRS Consulting.

The Role

As a Field Service Engineer, you will be responsible for:

  1. Providing technical support and repair services for a wide range of sophisticated medical systems used in theatres, NHS departments, and private healthcare environments.
  2. Liaising with external customer contacts, including clinicians from the NHS and private healthcare organisations, to ensure prompt and effective resolution of technical issues.

Key Requirements:

  • Strong background in field service or technical support, preferably in a high-value electronic capital equipment environment.
  • Qualified to a minimum ONC or HNC level or above in electronics or a relevant technical discipline.
  • Excellent customer service skills, with the ability to remain confident in customer-facing environments.
The Company

Our client is a leading medical and laboratory equipment supplier, offering innovative solutions to the healthcare sector. They are committed to investment in Research and Development, ensuring they remain a market leader.

As a Field Service Engineer, you will be part of a dynamic team that values product innovation, excellent customer service, and good people. If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply for this exciting opportunity.