Aesthetic Field Service Specialist

3 weeks ago


Slough, Slough, United Kingdom Tec Partners Full time
Job Title: System Specialist

Location: Field-Based (UK, occasional international travel)

Reports to: Service Manager - System Specialists

Role Overview:

As a System Specialist, you will be responsible for supporting integrated theatres and bespoke visual communication systems in UK healthcare establishments. Your role will encompass both hands-on maintenance and technical troubleshooting, while ensuring adherence to high-quality standards as defined by the Technical Services Director.

Key Responsibilities:
  • Perform routine maintenance visits at customer sites and in the Head Office repair facility, ensuring timely and efficient service delivery.
  • Provide installation and commissioning support in line with project documentation.
  • Ensure that all technical standards and quality procedures are followed during each task.
  • Accurately log and update issues and service records, keeping the Service Manager informed on progress.
Training and Development:
  • Participate in training sessions both in the UK and abroad, keeping your technical skills and product knowledge sharp.
Additional Responsibilities:
  • Actively promote Maintenance Agreements to both new and existing customers, strengthening long-term partnerships.
  • Ensure full compliance with company policies, including Health, Safety, and Welfare protocols.
  • Be flexible and responsive to any additional duties as assigned by your manager or company needs.
Special Conditions:
  • Due to the nature of this field-based role, there will be a requirement for unsociable hours, regular travel, and occasional weekend work.
Qualifications and Experience:
  • ONC or equivalent qualification in Electronic Engineering (or equivalent experience).
  • Experience in a field service or engineering role.
  • Knowledge of PC-based systems, Audio/Visual equipment, and networking is advantageous.
  • A full UK driving license is essential.
Key Skills and Attributes:
  • Strong technical background in electronic engineering and IT.
  • High attention to detail and risk awareness.
  • Proficiency in Microsoft Office.
  • Ability to work independently with a commercial mindset.

If you are a proactive problem-solver with a passion for technology and customer service, we'd love to hear from you.



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