Director of Service Management and Research

9 hours ago


South East England, United Kingdom Harnham Full time

Harnham is seeking a seasoned professional to lead our client projects and drive business growth. As Associate Director of Service Management, you will be responsible for managing end-to-end projects, including script development, junior coaching, and data analysis. Your expertise in quantitative research methodologies will be essential in conducting brand research, pre-testing, trackers, post-testing, and brand health evaluations. You will also contribute to the wider UK team, focusing on commercial aspects, revenue management, training, and increasing profitability. With opportunities for international travel and promotion, this role offers a strong focus on work-life balance and mental health training. Key responsibilities include managing client accounts, delivering projects, and maintaining relationships. You will work on a range of quantitative research projects, including brand engagement, trackers, product innovation, touchpoint mapping, and workshops. Strong project management skills and experience managing client accounts are essential. Expertise in quantitative research methodologies, including brand engagement, trackers, product innovation, touchpoint mapping, and workshops, is also required. If you are a motivated and experienced professional looking to take on a leadership role, this could be the opportunity for you.



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    Harnham is seeking a seasoned professional to lead our client projects and drive business growth. As Associate Director of Service Management, you will be responsible for managing end-to-end projects, including script development, junior coaching, and data analysis. Your expertise in quantitative research methodologies will be essential in conducting brand...


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    Harnham is seeking a seasoned professional to lead our client projects and drive business growth. As Associate Director of Service Management, you will be responsible for managing end-to-end projects, including script development, junior coaching, and data analysis. Your expertise in quantitative research methodologies will be essential in conducting brand...


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    Harnham is seeking a seasoned professional to lead our client projects and drive business growth. As Associate Director of Service Management, you will be responsible for managing end-to-end projects, including script development, junior coaching, and data analysis. Your expertise in quantitative research methodologies will be essential in conducting brand...


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    Harnham is seeking a seasoned professional to lead our client projects and drive business growth. As Associate Director of Service Management, you will be responsible for managing end-to-end projects, including script development, junior coaching, and data analysis. Your expertise in quantitative research methodologies will be essential in conducting brand...


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