Director of Service Management and Research

12 hours ago


South East England, United Kingdom Harnham Full time

Harnham is working with a market research agency that helps clients understand consumer behavior, develop products, and build stronger brands. As an Associate Director of Service Management, you will be responsible for managing projects end-to-end, including signing off on scripts, guiding and coaching juniors, and being hands-on with data. You will conduct brand research, including pre-testing, trackers, post-testing, brand health, and creating evaluations. You will demonstrate expertise in managing client accounts, delivering projects, and maintaining relationships. You will contribute to the wider UK team, including commercial aspects, revenue management, training, and increasing profitability. You will work on a range of quantitative research projects, including brand engagement, trackers, product innovation, touchpoint mapping, and workshops. You will have strong project management skills and experience managing client accounts. You will have expertise in quantitative research methodologies, including brand engagement, trackers, product innovation, touchpoint mapping, and workshops. You will have opportunities for international travel and promotion. You will have access to mental health training and a strong focus on work-life balance. The role requires a strong focus on delivering high-quality results, building strong relationships with clients, and contributing to the growth and success of the company. If you are a motivated and experienced professional looking for a new challenge, this could be the opportunity for you. The company offers a dynamic and supportive work environment, with opportunities for professional development and growth. If you are interested in this role, please submit your application.



  • South East England, United Kingdom Harnham Full time

    Harnham is seeking a seasoned professional to lead our client projects and drive business growth. As Associate Director of Service Management, you will be responsible for managing end-to-end projects, including script development, junior coaching, and data analysis. Your expertise in quantitative research methodologies will be essential in conducting brand...


  • South East England, United Kingdom Harnham Full time

    Harnham is seeking a seasoned professional to lead our client projects and drive business growth. As Associate Director of Service Management, you will be responsible for managing end-to-end projects, including script development, junior coaching, and data analysis. Your expertise in quantitative research methodologies will be essential in conducting brand...


  • South East England, United Kingdom Harnham Full time

    Harnham is working with a market research agency that helps clients understand consumer behavior, develop products, and build stronger brands. As an Associate Director of Service Management, you will be responsible for managing projects end-to-end, including signing off on scripts, guiding and coaching juniors, and being hands-on with data. You will conduct...


  • South East England, United Kingdom Harnham Full time

    Harnham is working with a market research agency that helps clients understand consumer behavior, develop products, and build stronger brands. As an Associate Director of Service Management, you will be responsible for managing projects end-to-end, including signing off on scripts, guiding and coaching juniors, and being hands-on with data. You will conduct...


  • South East England, United Kingdom Harnham Full time

    Harnham is seeking a seasoned professional to lead our client projects and drive business growth. As Associate Director of Service Management, you will be responsible for managing end-to-end projects, including script development, junior coaching, and data analysis. Your expertise in quantitative research methodologies will be essential in conducting brand...


  • South East England, United Kingdom Harnham Full time

    Harnham is seeking a seasoned professional to lead our client projects and drive business growth. As Associate Director of Service Management, you will be responsible for managing end-to-end projects, including script development, junior coaching, and data analysis. Your expertise in quantitative research methodologies will be essential in conducting brand...


  • South East England, United Kingdom Harnham Full time

    Harnham is seeking a seasoned professional to lead our client projects and drive business growth. As Associate Director of Service Management, you will be responsible for managing end-to-end projects, including script development, junior coaching, and data analysis. Your expertise in quantitative research methodologies will be essential in conducting brand...


  • South East England, United Kingdom Harnham Full time

    Harnham is seeking a seasoned professional to lead our client projects and drive business growth. As Associate Director of Service Management, you will be responsible for managing end-to-end projects, including script development, junior coaching, and data analysis. Your expertise in quantitative research methodologies will be essential in conducting brand...

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