Director of Service Management and Research

14 hours ago


South East England, United Kingdom Harnham Full time

Harnham is seeking a seasoned professional to lead our client projects and drive business growth. As Associate Director of Service Management, you will be responsible for managing end-to-end projects, including script development, junior coaching, and data analysis. Your expertise in quantitative research methodologies will be essential in conducting brand research, pre-testing, trackers, post-testing, and brand health evaluations. You will also contribute to the wider UK team, focusing on commercial aspects, revenue management, training, and increasing profitability. With opportunities for international travel and promotion, this role offers a dynamic and challenging environment. Key responsibilities include:

* Managing client accounts and delivering projects
* Maintaining relationships and driving business growth
* Conducting brand research and evaluations
* Contributing to the wider UK team

Requirements:

* Strong project management skills
* Expertise in quantitative research methodologies
* Experience managing client accounts

What we offer:

* Opportunities for international travel
* Opportunities for promotion
* Mental health training
* A strong focus on work-life balance

If you are a motivated and experienced professional looking for a new challenge, please apply.



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