Retail Sales Specialist

3 weeks ago

London, Greater London, United Kingdom Harrods Full time

About the Position

As a pivotal member of our sales team, you will embody our commitment to providing unparalleled customer service, showcasing an extensive understanding of our products, and fostering meaningful relationships with our clientele to meet business objectives while representing the esteemed Harrods brand.

Your Responsibilities

  • Deliver a premier, personalized shopping experience to every customer.
  • Exhibit in-depth product knowledge to assist customers effectively.
  • Build and maintain strong customer relationships to drive sales performance.
  • Act as a brand ambassador, upholding the values and reputation of Harrods.

What We Offer

In exchange for your dedication, we provide a competitive compensation package, including a salary of £26,500, a performance-based commission structure, 22 days of annual leave, a day off for your birthday, and up to 33% discount on Harrods products, including dining options. Additionally, you will have access to our comprehensive pension plan.

Candidate Profile

We welcome applicants with or without prior retail experience, as we are committed to investing in your professional growth. What matters most is your enthusiasm for customer engagement, your passion for the Harrods brand, and your desire to deliver exceptional service that creates memorable experiences.

Ideal candidates will possess:

  • Strong organizational abilities to ensure smooth operations on the sales floor.
  • The capacity to maintain composure and professionalism in high-pressure situations.
  • A resilient mindset, believing in the possibility of overcoming challenges.
  • A collaborative spirit, thriving in a team-oriented environment.
  • A drive to meet and exceed sales targets.

About Harrods

Harrods stands as a premier luxury department store, recognized globally for its curated selection of top designers and exclusive brands. Our mission is to transform visits to our iconic store into extraordinary shopping experiences.

Our Commitment to You

We strive to empower our employees to achieve the extraordinary for our customers, while providing a supportive environment that fosters career development across various sectors of our business. You will enjoy a range of benefits, including exclusive in-store discounts and a culture that acknowledges and rewards individual contributions.

Embracing Diversity

At Harrods, we celebrate the unique personalities and backgrounds of our team members. We encourage applications from individuals of all cultures and experiences, fostering an inclusive environment where everyone can flourish. Your individuality is what makes us exceptional.

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