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Technical Support Specialist

2 months ago

Slough, Slough, United Kingdom Class Technology Solutions Ltd Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Class Technology Solutions Ltd. As a Technical Support Specialist, you will be responsible for providing expert technical support to our clients, ensuring the smooth operation of their IT systems.

About the Role
  • Provide technical support to clients via phone, email, and on-site visits.
  • Diagnose and resolve technical issues with hardware, software, and network systems.
  • Install, configure, and maintain computer systems, networks, and peripherals.
  • Perform routine maintenance tasks, such as backups and software updates.
  • Collaborate with internal teams to resolve technical issues and improve overall system performance.
  • Stay up-to-date with the latest technology trends and advancements in the field.
Requirements
  • Strong technical knowledge of computer systems, networks, and software.
  • Excellent problem-solving and analytical skills.
  • Effective communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; degree in computer science or related field preferred.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.