Retail Sales Associate

3 weeks ago

Aberdeen, Aberdeen City, United Kingdom 8Bit Studios Full time

Job Title: Shop Floor Associate

Location: Aberdeen

Company: 8Bits

About Us:

8Bits is a vibrant entertainment management organization known for its commitment to exceptional customer satisfaction. We focus on providing unique products and superior service, creating memorable experiences for our clientele.

Role Overview:

As a Shop Floor Associate at 8Bits, you will play a crucial role in enhancing customer interactions and maintaining an inviting store environment. Your enthusiasm for retail will be key in assisting customers, organizing product displays, and fostering a positive shopping atmosphere.

Key Responsibilities:

  • Greet customers warmly upon entering the store and assist them in locating products.
  • Offer comprehensive product information and tailored recommendations to facilitate informed purchasing choices.
  • Maintain a clean, organized, and well-stocked shop floor to ensure a pleasant shopping experience.
  • Design and uphold visually appealing product displays to attract customer attention.
  • Support inventory management by receiving shipments and restocking shelves as necessary.
  • Accurately process transactions at the checkout, managing various payment methods.
  • Address customer inquiries and resolve issues with professionalism and a friendly demeanor.
  • Collaborate with the team to achieve sales goals and enhance overall store performance.
  • Stay informed about new products, promotions, and store policies to assist customers effectively.
  • Engage in store events, promotional activities, and training sessions as required.

What We're Looking For:

  • Experience in retail or customer service is advantageous but not mandatory.
  • Excellent communication and interpersonal skills with a welcoming attitude.
  • A strong commitment to providing outstanding customer service and a positive shopping experience.
  • Ability to work collaboratively within a team to create a supportive store environment.
  • Detail-oriented with strong organizational skills for maintaining product displays.
  • Familiarity with point-of-sale (POS) systems and basic computer operations.
  • Willingness to work flexible hours, including weekends and holidays as necessary.
  • A genuine interest in the entertainment sector and a desire to stay updated on our offerings.

What We Offer:

  • Competitive compensation and benefits package.
  • A dynamic and encouraging workplace.
  • Hands-on experience in retail and customer service within the entertainment field.
  • A collaborative and friendly team environment.
  • Opportunities for professional growth and career advancement within the organization.

How to Apply:

Interested candidates are encouraged to submit their CV along with a cover letter outlining their relevant experience and interest in the position.

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