Deputy Branch Manager

10 hours ago


Dalkeith, United Kingdom TOPPS TILES Full time

At Topps Tiles, we're looking for a dynamic and experienced Assistant Branch Manager to join our team.

Role Overview:

This role combines product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with management, administration, and processes associated with a vibrant retail environment and associated stock and people management.

Key Responsibilities:

  • Motivate your branch team to achieve sales targets and meet key performance indicators (KPIs).
  • Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone.
  • Represent the Topps Tiles brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge.

Required Qualifications:

  • Proven experience in a supervisory or management role.
  • Strong leadership and team management skills.
  • Excellent customer service and sales skills.
  • Knowledge of interior design trends and products.
  • Strong organizational and administrative skills.

Preferred Skills:

  • Experience with stock management and retail processes.
  • Ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills.

If you're outgoing, friendly, and have a positive attitude, you'll love working for Topps Tiles and contributing to our success.

We offer a competitive basic salary, no evening, Christmas Eve, or Boxing Day working, plus training, development, and promotion opportunities for your longer-term career goals.

Click apply, and we'll be in touch ASAP to arrange your chat with the hiring manager.


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