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Deputy Branch Manager

2 months ago

Dalkeith, Midlothian, United Kingdom TOPPS TILES Full time
Role Overview

This role combines product knowledge, interior design expertise, and exceptional customer service with management, administration, and process skills in a dynamic retail environment.

Key Responsibilities:
  • Motivate the branch team to achieve sales targets and meet key performance indicators (KPIs) alongside the Branch Manager.
  • Use product expertise and people skills to sell, advise on, and promote tile and associated product ranges to customers.
  • Represent the CTD brand and contribute to the profitability and reputation of the branch by leading a team of dedicated professionals.
Required Qualifications:
  • Proven experience in a supervisory or management role.
  • Strong leadership and team management skills.
  • Excellent customer service and sales skills.
  • Knowledge of interior design trends and products.
  • Strong organizational and administrative skills.
Preferred Skills:
  • Experience with stock management and retail processes.
  • Ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills.

With a competitive basic salary, training, development, and promotion opportunities, you'll thrive in this role and enjoy a positive work environment.