Electrical Service Coordinator
2 weeks ago
We are seeking an experienced Electrical Service Coordinator to join our team in Edinburgh. As a key member of our service team, you will be responsible for coordinating electrical services, ensuring timely and efficient delivery of work to our clients.
Key Responsibilities:
• Monitoring incoming service requests and raising jobs into our database
• Taking service and update calls from clients and dealing with accordingly
• Calling customers and scheduling appointments for works
• Updating client websites on a daily basis
• Managing operatives labour list and updating scheduler accordingly
• Optimising job allocation based on engineer skillset, availability and location
• Liaising with sub-contractors, raising purchase orders and following up for job completion details and invoices
Requirements:
• Strong service background and excellent communication skills
• Comprehensive numerical skills and ability to work accurately
• Good time-management skills and ability to work under pressure
• Ability to work as part of a team and on own initiative
• Friendly, patient and polite nature
Working at HF Group:
The HF Group is a family-run collection of companies and services with branches across the UK. Our family culture stretches back over three centuries in business, and we consider all of our employees as part of the family and invaluable assets to our ongoing success. We continually invest in training, refresher courses and development for our team, allowing everyone in the HF family to share in a thriving and mutually supportive working environment.
Benefits:
• Competitive salary and benefits package
• Private Medical Cover
• Critical Illness Cover
• Auto Enrolment Pension
• Death in Service Insurance
• Perkbox Subscriptions
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