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Deputy Branch Manager

2 months ago

Dalkeith, United Kingdom TOPPS TILES Full time
Assistant Branch Manager

CTD Tiles, a leading retailer in the tile industry, is part of the Topps Group, which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler. We are seeking a dynamic and experienced Assistant Branch Manager to join our team.

Role Overview

This role combines product knowledge, interior design trends, and excellent customer service with management, administration, and processes associated with a vibrant retail environment and stock and people management.

Key Responsibilities
  • Motivate the branch team to achieve sales targets and meet key performance indicators (KPIs) alongside the Branch Manager.
  • Use people skills and product expertise to sell, advise on, and promote tile and associated product ranges to customers, both face-to-face and over the phone.
  • Represent the CTD brand and contribute to the profitability and reputation of the branch by leading a team of dedicated professionals with outstanding industry knowledge.
Required Qualifications
  • Proven experience in a supervisory or management role.
  • Strong leadership and team management skills.
  • Excellent customer service and sales skills.
  • Knowledge of interior design trends and products.
  • Strong organizational and administrative skills.
Preferred Skills
  • Experience with stock management and retail processes.
  • Ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills.

If you're outgoing, friendly, and have a positive attitude, and don't mind lifting heavy boxes of tiles, you'll be a great fit for our team. We offer a competitive basic salary, no evening or weekend work, plus training, development, and promotion opportunities for your longer-term career goals. We look forward to hearing from you.