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Patient Services Administrator Single Point of Referral Band 3

2 months ago


Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time
Job Overview

We are seeking a highly motivated and experienced Ward Manager to lead our acute medical ward at Frank deas Hospital. As a key member of our team, you will be responsible for ensuring the delivery of high-quality patient care and managing the ward's daily operations.

Main Responsibilities
  • 24-hour accountability for the ward, including line management of staff and ensuring the continuity of safe and effective care for patients.
  • Support and contribute to the development of patient care and practice within the Directorate, contributing to Trust projects where required.
  • Ensure junior staff and students have appropriate supervision, support, and are appropriately assessed.
  • Facilitate and organize the daily running of the ward, liaising with the wider team of medical staff, bed manager, and allied healthcare professionals.
Working for Our Organization

We are a leading healthcare provider in south west London and north east Surrey, offering a wide range of services, including cancer, pathology, surgery, and gynecology. Our team of over 5,000 staff and 500 volunteers work together to provide high-quality care to our patients.

Person Specification
  • Registered General Nurse with a mentorship or equivalent qualification.
  • Nursing-related degree or diploma.
  • Relevant recent experience in a healthcare setting.
  • In-depth knowledge of current practice, holistic patient assessment, and professional issues in nursing and healthcare.
  • Clinical supervision, clinical governance, and research/clinical audit.
Skills and Abilities
  • Ability to manage own workload and recognize own boundaries of practice.
  • Able to respond to emergency situations and communicate efficiently and effectively with other departments and healthcare professionals.
  • Multidisciplinary team leadership and teaching staff and patients.
  • Set and maintain standards/protocols of care.