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CRM and Data Executive

2 months ago

Maidenhead, Windsor and Maidenhead, United Kingdom Grosvenor Casinos Limited Full time
Job Overview

We are seeking a highly skilled and experienced CRM Manager to join our team at Grosvenor Casinos Limited. As a key member of our marketing department, you will play a pivotal role in driving revenue growth and enhancing customer experiences across our venues.

**Key Responsibilities:**

  • Develop and execute cross-channel customer contact strategies to drive revenue growth and retention.
  • Analyse customer data to inform marketing campaigns and improve customer engagement.
  • Collaborate with cross-functional teams to develop and execute marketing programs that meet business objectives.
  • Monitor and report on key performance indicators to inform marketing strategy.
  • Stay up-to-date with industry trends and best practices in CRM and marketing automation.

**Requirements:**

  • Proven experience in CRM and marketing automation, with a strong understanding of data analysis and interpretation.
  • Excellent communication and project management skills, with the ability to work effectively in a fast-paced environment.
  • Strong technical skills, including proficiency in Adobe Campaign or other large-scale ESPs.
  • Ability to work independently and as part of a team, with a strong focus on delivering results.
  • Basic technical knowledge of HTML and SQL.

**What We Offer:**

  • A competitive salary and benefits package.
  • The opportunity to work with a leading gaming company and contribute to the success of our marketing team.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.