Customer Service Representative

2 weeks ago

Cardiff, Cardiff, United Kingdom EE Full time

About the Role

We are seeking a talented and enthusiastic individual to join our customer service team as an Apprentice Customer Experience Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing support to our customers.

Key Responsibilities

  • Provide personalized support to customers via phone, email, and other channels
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to enhance skills and knowledge

What We Offer

As an Apprentice Customer Experience Specialist, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. You will receive comprehensive training and development, including an NVQ qualification, to help you achieve your career goals.

Our Culture

We are a family-oriented company that values diversity and inclusion. We believe in creating a work environment that is welcoming and inclusive for all employees, regardless of age, race, sexuality, disability, religion, or gender identity.

Benefits

  • A competitive starting salary of £20,280 plus incentives throughout the year
  • Online GP access for you and your immediate family
  • Market-leading paid carers leave
  • Family leave with equalized maternity, paternity, and adoption leave
  • Huge discounts on EE and BT products
  • Support in carving your own career path
  • Season ticket travel loan
  • Volunteering days
  • Optional private healthcare and dental

  • Customer Service Representative

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Moto Full time

    About the Role:We are seeking enthusiastic individuals to join our team as Customer Service Representatives at Moto, the nation's favourite coffee shop. As a Customer Service Representative, you will be responsible for delivering exceptional customer service while serving coffee, tea, and specialty beverages.Key Responsibilities:Producing high-quality...

  • Customer Service Representative

    2 days ago

    Cardiff, Cardiff, United Kingdom Alyana UK Ltd Full time

    **Job Title:** Customer Service Representative**Location:** UK**Contract Details:** Full-time, Part-timeAlyana UK Ltd, a leading recruitment company, is seeking dedicated and enthusiastic Customer Service Representatives to join our client's team in the UK. This is a full-time/part-time position, offering a competitive salary and excellent benefits...

  • Customer Service Representative

    2 days ago

    Cardiff, Cardiff, United Kingdom Alyana UK Ltd Full time

    **Job Title:** Customer Service Representative**Location:** UK**Contract Details:** Full-time, Part-timeAlyana UK Ltd, a leading recruitment company, is seeking dedicated and enthusiastic Customer Service Representatives to join our client's team in the UK. This is a full-time/part-time position, offering a competitive salary and excellent benefits...

  • Customer Service Representative

    6 days ago

    Cardiff, Cardiff, United Kingdom ESSENTIAL EMPLOYMENT LTD Full time

    Job Title: Customer Service RepresentativeJob Type: Part-time, TemporaryJob Description:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Essential Employment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and candidates.Key...

  • Customer Service Representative

    7 days ago

    Cardiff, Cardiff, United Kingdom ESSENTIAL EMPLOYMENT LTD Full time

    Job Title: Customer Service RepresentativeJob Type: Part-time, TemporaryJob Description:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Essential Employment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and candidates.Key...

  • Customer Service Representative

    6 days ago

    Cardiff, Cardiff, United Kingdom Owens Group Full time

    Job Title: Customer Service RepresentativeJob Summary:Owens Group is seeking a highly skilled and customer-focused Customer Service Representative to join our team in our newly established Cardiff Docks depot. As a key member of our Pallet network team, you will be responsible for providing exceptional customer service and ensuring timely and accurate...

  • Customer Service Representative

    6 days ago

    Cardiff, Cardiff, United Kingdom Owens Group Full time

    Job Title: Customer Service RepresentativeJob Summary:Owens Group is seeking a highly skilled and customer-focused Customer Service Representative to join our team in our newly established Cardiff Docks depot. As a key member of our Pallet network team, you will be responsible for providing exceptional customer service and ensuring timely and accurate...

  • Customer Service Representative

    5 days ago

    Cardiff, Cardiff, United Kingdom Search Full time

    Job Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Search. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving complex queries, and working closely with our team to ensure seamless service delivery.Key...

  • Customer Service Representative

    4 days ago

    Cardiff, Cardiff, United Kingdom Search Full time

    Job Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Search. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving complex queries, and working closely with our team to ensure seamless service delivery.Key...

  • Customer Service Representative

    5 days ago

    Cardiff, Cardiff, United Kingdom Search Full time

    Job Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Search, a leading UK business. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving complex queries, and working closely with our team to deliver outstanding results.Key...

  • Customer Service Representative

    5 days ago

    Cardiff, Cardiff, United Kingdom Search Full time

    Job Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Search, a leading UK business. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving complex queries, and working closely with our team to deliver outstanding results.Key...

  • Customer Service Representative

    24 hours ago

    Cardiff, Cardiff, United Kingdom Search Full time

    Job Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Search, a leading UK business. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving complex queries, and working closely with our team to deliver outstanding results.Key...

  • Customer Service Representative

    1 day ago

    Cardiff, Cardiff, United Kingdom Search Full time

    Job Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Search, a leading UK business. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving complex queries, and working closely with our team to deliver outstanding results.Key...

  • Customer Service Representative

    4 weeks ago

    Cardiff, Cardiff, United Kingdom National Express Group PLC Full time

    Position OverviewWe are excited to offer a flexible opportunity for a Customer Service Representative to become a vital part of our team.Role ResponsibilitiesAs a representative, you will be immersed in a dynamic transport setting, engaging with customers, assisting with ticket sales, and addressing inquiries. Your role will be crucial in ensuring that our...

  • Customer Service Representative

    3 days ago

    Cardiff, Cardiff, United Kingdom Ritz Recruitment Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Ritz Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the insurance industry.Key ResponsibilitiesHandle inbound calls regarding insurance and accurately record...

  • Customer Service Representative

    3 days ago

    Cardiff, Cardiff, United Kingdom Ritz Recruitment Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Ritz Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the insurance industry.Key ResponsibilitiesHandle inbound calls regarding insurance and accurately record...

  • Customer Service Representative

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Moto Full time

    About the Role:We are seeking enthusiastic individuals to join our team as Customer Service Representatives at Moto, the nation's favourite coffee shop. As a Customer Service Representative, you will be responsible for delivering exceptional customer service while serving coffee, tea, and specialty beverages.Key Responsibilities:Producing high-quality...

  • Customer Service Representative

    2 days ago

    Cardiff, Cardiff, United Kingdom City & Guilds Group Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at City & Guilds Group. As a Customer Service Representative, you will be the first point of contact for our customers, providing a knowledgeable and responsive service via phone and email.Key ResponsibilitiesProvide exceptional customer service,...

  • Customer Service Representative

    2 days ago

    Cardiff, Cardiff, United Kingdom City & Guilds Group Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at City & Guilds Group. As a Customer Service Representative, you will be the first point of contact for our customers, providing a knowledgeable and responsive service via phone and email.Key ResponsibilitiesProvide exceptional customer service,...

  • Customer Service Representative

    6 days ago

    Cardiff, Cardiff, United Kingdom Red Rhino Solutions Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Red Rhino Solutions. As a key member of our support team, you will be responsible for providing exceptional customer service and administrative support to our internal and external sales teams.Key ResponsibilitiesProvide administrative support...