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Customer Service Representative
2 months ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Red Rhino Solutions. As a key member of our support team, you will be responsible for providing exceptional customer service and administrative support to our internal and external sales teams.
Key Responsibilities- Provide administrative support services to the internal and external sales teams, including order processing and entry on our internal system.
- Engage with clients over the telephone to improve the customer experience and handle any queries, faults, or complaints effectively and professionally.
- Utilize first-class customer service skills to provide written and verbal communication that meets the high standards of our brand.
- Act as an ambassador for our market-leading brand, carrying forward the quality of interaction that has come to be expected from such a well-respected business.
- Experience within a similar support administration role, preferably in a fast-paced and changing environment.
- Excellent communication skills at all levels, with the ability to work effectively in a team and on your own initiative.
- Great problem-solving skills, with the ability to think critically and come up with creative solutions.
- IT literacy and basic Microsoft packages, with a willingness to learn and adapt to new systems.
- A natural team player who is comfortable working in a dynamic and ever-changing environment.
- A competitive salary of up to £29k basic salary, depending on experience, plus a monthly bonus.
- A great benefits package and a fantastic down-to-earth working environment.
- Genuine career progression opportunities for the future, with ongoing training and development.
- The ability to represent a massive brand and household name, with a reputation for excellence and customer satisfaction.
