Customer Service Representative
3 weeks ago
Customer Service Representative
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Future Publishing. As a Customer Service Representative, you will be the primary point of contact between our business and our customers, providing exceptional support and service to ensure their needs are met.
Key Responsibilities:
- Provide exceptional customer service via phone, email, and live chat
- Support customers with their online comparisons and product information
- Help customers take advantage of special offers and promotions
- Work collaboratively with the team to achieve sales targets and improve customer satisfaction
Requirements:
- Excellent communication and interpersonal skills
- Proven experience in customer service or a related field
- Ability to work in a fast-paced environment and meet sales targets
- Basic IT skills, including Microsoft Office and Google Suite
What We Offer:
- A competitive salary and bonus structure
- Uncapped leave and flexible working arrangements
- Opportunities for career development and growth
- A dynamic and supportive team environment
About Us:
Future Publishing is a leading media company that operates across multiple brands and platforms. We are committed to delivering exceptional customer service and creating a positive experience for our customers.
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