Tenancy Support Coordinator

2 weeks ago


Woking, United Kingdom Service Care Solutions Full time

About the Role

We are seeking a dedicated and compassionate Housing Support Specialist to join our team at Service Care Solutions. As a key member of our team, you will play a vital role in providing flexible housing-related support to enable service users to develop essential life skills and transition into independent accommodation.

Key Responsibilities:

  • Assess and allocate housing for new tenants following established procedures.
  • Provide tenants with advice and information to help them maintain their tenancy and achieve their goals.
  • Conduct regular room checks and follow housekeeping procedures to minimize vacancies and ensure a safe living environment.
  • Ensure tenancies are upheld and support residents in meeting their obligations, promoting a culture of mutual respect and understanding.
  • Conduct risk assessments and coordinate with external agencies as needed to ensure the well-being and safety of our service users.
  • Encourage resident participation and provide advice on decision-making, empowering them to take control of their lives.
  • Perform health and safety checks and manage building facilities to maintain a clean and secure environment.

Requirements:

  • Experience working in customer-facing roles, supporting diverse client groups with varying needs and backgrounds.
  • Motivation and communication skills to engage and support vulnerable individuals, building strong relationships and trust.
  • Ability to work independently and manage time effectively, prioritizing tasks and meeting deadlines.
  • Full UK driving license and access to a car insured for business use, with flexibility to work across similar services within a reasonable distance from your main base.

Contract Details:

  • 35 hours per week, with a flexible schedule to accommodate the needs of our service users.
  • 12-month fixed-term contract, with the potential to become permanent and continue making a positive impact in the lives of our service users.

Compensation:

£16.50 to £19.97 per hour LTD, £14.07 to £17.02 per hour PAYE (inclusive of holiday), providing a competitive salary and benefits package.


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