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Support Worker

2 months ago


Woking, Surrey, United Kingdom Service Care Solutions Full time
About the Role

We are seeking a dedicated and compassionate Housing Support Professional to join our team at Service Care Solutions. As a key member of our housing services team, you will play a vital role in providing flexible housing-related support to enable service users to develop essential life skills and transition into independent accommodation.

Key Responsibilities
  • Assess and allocate housing for new tenants following established procedures.
  • Provide tenants with advice and information to help them maintain their tenancy, ensuring they have the necessary skills and knowledge to succeed.
  • Conduct regular room checks and follow housekeeping procedures to minimize vacancies and maintain a safe and healthy living environment.
  • Ensure tenancies are upheld and support residents in meeting their obligations, promoting a culture of responsibility and respect.
  • Conduct risk assessments and coordinate with external agencies as needed, ensuring the well-being and safety of our service users.
  • Encourage resident participation and provide advice on decision-making, empowering individuals to take control of their lives.
  • Perform health and safety checks and manage building facilities, ensuring a secure and comfortable living environment.
Requirements
  • Experience working in customer-facing roles, supporting diverse client groups, with a strong focus on building trust and rapport.
  • Motivation and communication skills to engage and support vulnerable people, with a patient and empathetic approach.
  • Ability to work independently and manage time effectively, prioritizing tasks and meeting deadlines.
  • Full UK driving license and access to a car insured for business use, with flexibility to work across similar services within a reasonable distance from your main base.
About the Contract

This is a 35-hour per week, 12-month fixed-term contract, covering a secondment, with the potential to become permanent. The pay range is £16.50 to £19.97 per hour LTD, £14.07 to £17.02 per hour PAYE (inclusive of holiday).