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Income Officer

2 months ago

London, Greater London, United Kingdom SW9 Community Housing Full time
About SW9 Community Housing

SW9 Community Housing is a resident-led social housing charity dedicated to delivering exceptional housing management and maintenance services to its residents. With a strong focus on community engagement and customer satisfaction, we are seeking an experienced Income Officer to join our team.

Job Summary

We are looking for a highly skilled and motivated Income Officer to play a key role in maximizing our income through effective rent collection, service charge management, and debt recovery. The successful candidate will have excellent communication and interpersonal skills, with the ability to work collaboratively with residents, local authorities, and other stakeholders.

Key Responsibilities
  • Collect and manage rent, service charges, and other income owed to SW9 Community Housing
  • Work with residents to prevent arrears and provide support with welfare benefits
  • Liaise with local authorities and other stakeholders to resolve debt issues
  • Prepare and serve notices, possession proceedings, and other legal documents as required
  • Represent SW9 Community Housing in court and at tribunals
Requirements
  • Maths and English GCSE (Grade C or above) or equivalent
  • Degree or equivalent, training, or experience in a related field
  • Professional housing qualification or willingness to work towards
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • The chance to make a real difference in the lives of our residents