Property Management Administrative Coordinator

2 weeks ago

King's Cross, United Kingdom Service Care Solutions Full time
Job Title: Property Management Administrative Coordinator
Location: London, N1
Work Arrangement: Hybrid - 2 days in the office, 3 days remote
Contract Type: Temporary ongoing
Working Hours: Full Time - 35 hours per week

Overview:
We are looking for several Property Management Administrative Coordinators to join our team in North London. In this role, you will provide vital assistance to Property Managers and Housing Officers, playing a key part in our housing management initiatives and delivering outstanding service to our residents.

Key Responsibilities:
  • Overseeing group email accounts and addressing inquiries from both internal teams and external partners.
  • Documenting complaints and requests for assistance.
  • Maintaining both physical and digital filing systems to ensure all records are accurate and up-to-date.
  • Coordinating departmental activities, ensuring that information on the intranet is current and that notable achievements are highlighted.
  • Assisting with customer feedback initiatives, including managing daily data uploads and conducting basic analyses.
  • Serving as the ICT administrator/super-user for essential departmental systems, including acting as a sub-editor for our intranet.
  • Arranging internal and external meetings and events, which includes preparing agendas, reserving venues and refreshments, managing invitations and responses, welcoming visitors, and documenting meeting minutes.
  • Generating purchase orders and overseeing invoicing and payment procedures, both manually and through the finance system.
  • Providing the team with necessary data or business information reports as needed.
  • Offering support and coverage for team members who are absent or on leave.
  • Leading specific projects or events and performing any additional duties to assist the department's operations.

Essential Qualifications and Experience:
  • Experience in property management is preferred but not mandatory.
  • Prior experience in an office or administrative setting.
  • Ability to provide clear information and respond to inquiries via phone and email.
  • Proficient in computer applications, particularly Word and Excel.
  • A minimum of 1 year of administrative experience in a fast-paced, customer service-oriented office environment.
  • Familiarity with housing providers and support services.
  • Competence in Microsoft applications, including Outlook, Word, and Excel, or equivalent, along with the capability to learn new IT and paper-based systems.

If you meet the criteria outlined above, we encourage you to submit your CV for consideration.

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