Tenant and Property Coordinator

5 days ago

Charing Cross, United Kingdom L H Pink Consulting Ltd Full time
Job Description

**Job Title:** Tenant and Property Coordinator

**Job Type:** Full-time

**Company:** L H Pink Consulting Ltd

**Location:** Central London

We are seeking a highly organized and detail-oriented Tenant and Property Coordinator to join our team. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our property portfolio.

Key Responsibilities:

  • Manage and maintain helpdesk services standards and operations by responding to requests from various sites.
  • Acknowledge and action all helpdesk job requests into relevant FM calendars/schedules to ensure timely delivery of requests.
  • Direct any requests to the Group Despatch team via designated directories/distribution lists.
  • Work closely with other facility service lines when required.
  • Raise tickets in the in-house ticketing system for reporting issues.
  • Carry out any reasonable management requests and provide administrative support.
  • Ensure health and safety compliance with policies, systems, and procedures are in place, as well as ensuring information security compliance is being maintained.

Requirements:

  • Previous experience in a corporate service facilities helpdesk role as a background minimum.
  • Knowledge of the MS Office suite.
  • Excellent communication skills with a keen eye for attention to detail.
  • Enthusiasm with a can-do attitude.
  • The ability to remain calm under pressure.
  • Customer-focus skills, with the ability to understand the needs of the client and peers.
  • Self-motivational skills and able to think outside of the box in order to deliver a best-in-class service.
  • A positive approach to learning in role and identifying own training needs and desires.
  • The ability to work on own initiative within a team environment.
  • The ability to deal with complaints whilst maintaining a professional outlook and positive attitude.
  • Exceptional organizational skills.
  • The ability to work flexibly in accordance with business needs and within the wider team.
  • Commitment to getting the job done without compromising service levels and professionalism.

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