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Residential Services Coordinator
2 months ago
Overview:
Marks Consulting Partners Limited is collaborating with a reputable organization to recruit a dedicated Residential Services Coordinator.
About the Role:
The organization seeks an enthusiastic candidate with a solid foundation in client relations and a desire to pursue a career in Social Housing.
Key Responsibilities:
- Serve as a primary point of contact for residents, delivering a compassionate and personalized housing management experience. This involves maintaining regular communication and conducting home visits to address any concerns raised by residents.
- Collaborate effectively with both individual and team efforts, engaging with various departments, including customer service and asset management.
- Take initiative in your responsibilities, empowering residents to receive high-quality service.
- Advocate for residents by influencing internal stakeholders to ensure tasks are completed efficiently. Work in partnership with colleagues to provide outstanding services.
- Engage with tenants within their communities, ensuring they receive appropriate support to sustain their tenancies, enjoy their living spaces, and lead fulfilling lives.
- Uphold commitments to residents by responding within agreed timelines and completing assigned tasks.
- Prioritize resident safety by adhering to safeguarding protocols and collaborating with external regulatory bodies.
- Manage tenancies effectively, addressing any unacceptable behavior in a constructive and transparent manner.
Additional Duties:
Responsibilities may also encompass aspects of Lettings and Voids, Maintenance, Revenue Collection, Financial Management, Rent and Service Charge Assessment, and Home Visits.
Application Process:
For further information regarding this opportunity, please reach out to our team at Marks Consulting Partners Limited.
If this position does not align with your career aspirations but you are exploring new opportunities, we invite you to contact us for a confidential conversation.
Marks Consulting Partners Limited specializes in the recruitment of technical property, regeneration & development, housing services, and HR professionals for the public sector, including housing associations, local authorities, and related private sector entities.
We do not publicly list all our vacancies, so we encourage you to connect with us to stay informed about suitable roles.
