Service Charge Administrator

4 weeks ago


King's Cross, United Kingdom Eden Brown Full time
Service Charge Officer Job Description

We are seeking an experienced Service Charge Officer to support the delivery of the service charge setting cycle, ensuring these are coordinated and run effectively.

The successful candidate will provide operational support to the housing team to ensure compliance with our Service Charge Policy and Procedure, and the relevant legislation.

Key Responsibilities:
  • Maintain awareness of relevant developing legislation and best practice in service charges, becoming an expert in the field.
  • Support the housing team with budget setting cycles for variable and fixed service charges, year-end reconciliations, and annual consultation processes to drive consistency and compliance.
  • Ensure budgets and cycle trackers are created, and legal management structures of schemes are documented in Ensemble and easily accessible to housing teams.
  • Understand new schemes and assist with the preparation of new scheme estimates, review of new scheme service charges, annual estimates, and audit requirements.
  • Support the housing team to understand queries related to all service charge transactions, and related to budget setting or accounts cycles.
  • Assist with providing low-level information to external auditors during the audit process.
  • Support and upskill housing teams to prepare documentation under section 22 of the Landlord and Tenant Act 1985 for the resident to inspect.
  • Provide guidance to housing teams on how to analyze service charge income generated against costs incurred and make adjustments to service charge accounts.

Pay rate is £22.24 PAYE or £28 Umbrella per hour.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer.



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