Administrative Coordinator for Endoscopy Services

3 weeks ago

West Bromwich, Sandwell, United Kingdom Sandwell and West Birmingham NHS Trust Full time

Job Overview

An exciting opportunity has emerged for a role within the Endoscopy Department at Sandwell and West Birmingham NHS Trust. The successful candidate will deliver comprehensive administrative and clerical assistance to the Endoscopy Department. As the administrative coordinator, you will serve as the initial point of contact for the Endoscopy Unit, ensuring exceptional customer service and a positive experience for patients.

The ideal candidate must possess outstanding communication and organizational abilities, the capacity to prioritize their workload effectively, and maintain a professional demeanor.

They should be adept at interacting professionally with patients and collaborating with colleagues at all levels, including senior consultants and nursing staff.

Key Responsibilities

The role involves providing reception support for the Endoscopy service, which includes:

Welcoming patients upon their arrival into the Endoscopy patient management system.

Coordinating with clinical personnel and booking clerks regarding appointments.

Entering clinical and administrative patient information into the system.

Communicating with the transport desk to arrange patient transportation.

Addressing telephone inquiries from patients, caregivers, clinicians, and other healthcare professionals concerning appointments and patient record management.

Preparing for endoscopy clinics by gathering patient information for each session.

Collaborating with nursing staff regarding patient arrivals for clinics and managing potential delays.

About Sandwell and West Birmingham NHS Trust

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organization with a significant budget and a dedicated workforce. Diversity and social care are central to our mission as the Trust provides both Community and Acute Services to a large urban population.

Our new acute hospital, the Midland Metropolitan University Hospital, is set to enhance care delivery to our local community through state-of-the-art facilities. The evolution of this role may align with the development of the new hospital, which will play a crucial role in the regeneration of the surrounding area and in improving health outcomes for local residents.

We are committed to three strategic objectives:

  • Our People - to foster a supportive and engaged workforce
  • Our Patients - to excel in all aspects of care delivery
  • Our Population - to collaborate effectively with partners to enhance community health

Job Requirements

Experience

Essential

  • Relevant experience in a reception role, preferably within a healthcare setting
  • Experience interacting with a diverse range of individuals, ideally in a caring environment

Desirable

  • Previous experience within the NHS and Endoscopy services
  • Familiarity with hospital databases
  • Proficiency in various IT applications, such as Word and Outlook

Qualifications

Essential

  • GCSE grade A - C or equivalent in English language

For further details about this role, please refer to the attached job description and person specification.

Note: If you do not possess a level 3 business administrator qualification, you may have the opportunity to complete the level 3 Business Administrator apprenticeship program as part of your ongoing training and development during your employment.

  • Administrative Coordinator for Endoscopy Services

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    Job Overview An exceptional opportunity has emerged for a role within the Endoscopy Department at Sandwell and West Birmingham NHS Trust. The successful candidate will deliver comprehensive administrative and clerical assistance to the Endoscopy Department. As the administrative coordinator, you will serve as the initial point of contact for the...

  • Endoscopy Healthcare Assistant

    5 days ago

    West Bromwich, Sandwell, United Kingdom CHEC Full time

    About the RoleWe are seeking a highly skilled and compassionate Endoscopy Healthcare Assistant to join our team at CHEC. As an Endoscopy Healthcare Assistant, you will play a vital role in providing exceptional patient care and supporting the Endoscopy team in delivering high-quality services.Key ResponsibilitiesAssist in the preparation and maintenance of...

  • Endoscopy Healthcare Assistant

    4 days ago

    West Bromwich, Sandwell, United Kingdom CHEC Full time

    About the RoleWe are seeking a highly skilled and compassionate Endoscopy Healthcare Assistant to join our team at CHEC. As an Endoscopy Healthcare Assistant, you will play a vital role in providing exceptional patient care and supporting the Endoscopy team in delivering high-quality services.Key ResponsibilitiesAssist in the preparation and maintenance of...

  • Sales Administration Coordinator

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom Hart Recruitment Full time £24,000 - £28,000

    We are excited to announce a new opportunity for a Sales Administration Coordinator to join our team at Hart Recruitment. Working Hours: Monday to Friday, 08:00 - 17:00 Key Responsibilities:As the Sales Administration Coordinator, your role will involve: Establishing new client accountsResponding to inquiries via phone and email in a courteous and...

  • Sales Administration Coordinator

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom Hart Recruitment Full time £24,000 - £28,000

    Are you proficient in Microsoft Excel? An exciting opportunity has emerged for a Sales Administration Coordinator to join Hart Recruitment. Key Responsibilities: Establishing new client accounts Responding to inquiries via phone and email in a courteous manner Assisting the sales team with various tasks Utilizing Microsoft Excel on a daily basis Required...

  • **Scheduler - Service Coordinator**

    2 days ago

    West Bromwich, Sandwell, United Kingdom Adecco Full time

    About the Role:We are seeking a highly organized and detail-oriented individual to join our team as a Scheduler - Service Coordinator. As a key member of our team, you will be responsible for managing and coordinating our busy schedule of engineering works.Key Responsibilities:Manage and maintain the calendars of engineers, scheduling meetings and...

  • **Scheduler - Service Coordinator**

    2 days ago

    West Bromwich, Sandwell, United Kingdom Adecco Full time

    About the Role:We are seeking a highly organized and detail-oriented individual to join our team as a Scheduler - Service Coordinator. As a key member of our team, you will be responsible for managing and coordinating our busy schedule of engineering works.Key Responsibilities:Manage and maintain the calendars of engineers, scheduling meetings and...

  • Healthcare Administrative Coordinator

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom InHealth Group Full time

    Position Overview InHealth is a leading provider of diagnostic and healthcare solutions, serving millions of patients annually. As a Healthcare Administrative Coordinator, you will be essential in facilitating a seamless experience for patients within our diagnostic imaging services. Your role will involve delivering top-notch administrative support to...

  • Healthcare Administrative Coordinator

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom InHealth Group Full time

    Position Overview InHealth is a leading provider of diagnostic and healthcare solutions, catering to over 3 million patients annually. As a Healthcare Administrative Coordinator, you will be essential in facilitating a seamless experience for patients at our facilities. Your role will encompass delivering exceptional administrative support and ensuring...

  • Patient Service Coordinator

    3 days ago

    West Bromwich, Sandwell, United Kingdom Inhealth Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at InHealth Group. As a Patient Service Coordinator, you will play a vital role in ensuring the smooth operation of our healthcare services.Key ResponsibilitiesCoordinate Patient Flow: Welcome patients in a professional and courteous manner,...

  • Patient Service Coordinator

    3 days ago

    West Bromwich, Sandwell, United Kingdom Inhealth Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at InHealth Group. As a Patient Service Coordinator, you will play a vital role in ensuring the smooth operation of our healthcare services.Key ResponsibilitiesCoordinate Patient Flow: Welcome patients in a professional and courteous manner,...

  • Patient Service Coordinator

    11 hours ago

    West Bromwich, Sandwell, United Kingdom Inhealth Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at InHealth Group. As a Patient Service Coordinator, you will play a vital role in ensuring the smooth operation of our healthcare services.Key ResponsibilitiesCoordinate Patient Flow: Welcome patients in a professional and courteous manner,...

  • Patient Service Coordinator

    8 hours ago

    West Bromwich, Sandwell, United Kingdom Inhealth Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at InHealth Group. As a Patient Service Coordinator, you will play a vital role in ensuring the smooth operation of our healthcare services.Key ResponsibilitiesCoordinate Patient Flow: Welcome patients in a professional and courteous manner,...

  • Stop Smoking Service Administrator

    2 weeks ago

    West Bromwich, Sandwell, United Kingdom ABL Health Ltd Full time

    About ABL Health Ltd ABL Health Ltd is a dynamic and growing community health organization dedicated to providing evidence-based, innovative, and effective healthcare services. We are passionate about reducing health inequalities and improving people's lives through collaborative partnerships with individuals, communities, and stakeholders. Role Purpose We...

  • Healthcare Administrative Coordinator

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom Inhealth Group Full time

    Hours: Monday-Sunday, 36 hours per week, typically working 3 x 12hr shifts a week but could change to 4 x 9hr orInHealth serves over 3 million patients annually, with diagnostic imaging being one of our most active services. Our comprehensive imaging solutions enhance capacity for NHS trusts, ensuring swift and convenient access to services for patients.As a...

  • Healthcare Administrative Coordinator

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom Inhealth Group Full time

    Working Hours: Monday-Sunday, 36 hours per week, typically consisting of 3 x 12-hour shifts or potentially 4 x 9-hour shifts.InHealth serves over 3 million patients annually, with diagnostic imaging being one of our most essential services. Our comprehensive imaging solutions enhance capacity for NHS trusts while providing patients with convenient and rapid...

  • Sales Operations Coordinator

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom Hart Recruitment Full time £24,000 - £28,000

    Are you a skilled Administrator with a passion for supporting sales operations? If you possess supervisory experience or are eager to enhance your leadership abilities, this role may be the perfect fit for you. We are currently seeking a Sales Operations Coordinator to join our team. Key Responsibilities: Processing customer orders efficiently Establishing...

  • Sales Operations Coordinator

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom Hart Recruitment Full time £24,000 - £28,000

    Are you a skilled Administrator with a passion for supporting sales operations? If you possess supervisory experience or are eager to enhance your leadership abilities, and if you are proficient in Microsoft Excel, we have an exciting opportunity for you. Our client, Hart Recruitment, is seeking a dedicated Sales Operations Coordinator. Key Responsibilities:...

  • Customer Service Administrator

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom Mixxos Full time

    Job DescriptionPosition:Customer Service AdministratorSalary: £13.50 per hourWe are seeking a dedicated Customer Service Administrator to become a vital part of our team at Mixxos. This role involves providing exceptional support to our clients, focusing on internal sales assistance and customer relations. As a Customer Service Administrator, you will be...

  • Senior Project Coordinator

    16 hours ago

    West Bromwich, Sandwell, United Kingdom Midland Building Products Full time

    Job Summary:We are seeking a highly motivated and organized individual to join our team as a Senior Project Coordinator at Midland Building Products. As a key member of our operations team, you will be responsible for coordinating and executing projects from start to finish, ensuring timely completion and within budget.Key Responsibilities:Coordinate and...