Healthcare Administrative Coordinator

3 weeks ago

West Bromwich, Sandwell, United Kingdom Inhealth Group Full time

Hours: Monday-Sunday, 36 hours per week, typically working 3 x 12hr shifts a week but could change to 4 x 9hr or
InHealth serves over 3 million patients annually, with diagnostic imaging being one of our most active services. Our comprehensive imaging solutions enhance capacity for NHS trusts, ensuring swift and convenient access to services for patients.
As a Healthcare Administrative Coordinator within our Sandwell facility, you will be essential in supporting our patients throughout their healthcare experience. You will deliver a high-quality administrative and secretarial service for the unit, ensuring an efficient operation, utilizing IT systems and digital technology to keep patients informed throughout their journey, while also providing administrative assistance to colleagues for the imaging services we offer.
Your Responsibilities Include:
  • Greeting patients in a professional and courteous manner, managing their journey from arrival to departure
  • Handling telephone and direct inquiries promptly and effectively, ensuring the provision of information and prioritization of queries as needed
  • Scheduling clinically validated appointments on the internal system
  • Ensuring all payments are invoiced accurately and promptly, with payments collected on the day
  • Tracking and distributing imaging data and reports as required
  • Utilizing relevant IT systems to support the delivery of a high-quality imaging service
  • Assisting with monthly reports
  • Complying with ISO standards, while respecting and protecting confidentiality
  • Reporting any incidents, feedback, or complaints effectively
  • Ensuring patient and customer focus is central to the commercial success of the business.
We Seek Candidates Who Have:
  • Flexibility in working patterns to meet site requirements
  • A proficient understanding of IT applications and administrative tasks
  • The ability to prioritize tasks while maintaining accuracy and attention to detail
  • Effective communication skills, both over the phone and in person
  • A strong understanding of confidentiality and data protection
  • A supportive, trustworthy, and reliable approach to their work
  • An empathetic and caring demeanor.
Preferred Experience:
  • Working in a fast-paced administrative role
  • Experience in a patient or customer-facing environment
  • Experience in a healthcare setting is desirable but not essential
  • Knowledge and experience of using Microsoft and other IT packages
  • Ability to work independently and as part of a broader team.
Benefits:
We provide an exceptional benefits package available through a mobile-enabled rewards platform, called InJoy.

This platform offers access to thousands of discounts on a wide range of products and services related to fashion, travel, dining, technology, leisure, and more.

Additionally, we offer:
  • 27 days of annual leave (plus bank holidays)
  • Generous company contribution pension scheme
  • Options for private medical insurance
  • Life assurance
  • Outstanding learning and development opportunities
  • 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
  • Enhanced parental leave
  • Monthly award programme and online peer-to-peer recognition
  • Long service recognition, with vouchers and additional annual leave
  • Refer a friend bonus
  • Discounts on InHealth's healthcare services, smart tech,
  • Cycle to Work scheme, and thousands of discounts and cashback options
  • Paid-for professional memberships and more.
Ensuring our employees are satisfied at work is one of our top priorities, allowing us to provide numerous opportunities for personal and professional growth. We also adopt an innovative approach to personal and professional development, helping you become the best version of yourself and providing a clear career pathway.

About InHealth Group:
InHealth is the UK's largest specialist provider of diagnostic and healthcare solutions. Our mission is to enhance healthcare for patients by collaborating with the NHS to deliver a variety of high-quality tests, scans, assessments, and procedures. In the past year, we have supported over 3 million individuals in their healthcare journeys, primarily NHS patients and service users.
As a people-focused organization, our teams are crucial in how we deliver our services, and our values of Trust, Passion, Care, and Fresh Thinking underpin everything we do, influencing our interactions with patients, customers, and colleagues.
Our goal is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and accessible community settings, aiming to serve 5 million patients from 1,000 locations by 2025.

  • Healthcare Administrative Coordinator

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom InHealth Group Full time

    Position Overview InHealth is a leading provider of diagnostic and healthcare solutions, serving millions of patients annually. As a Healthcare Administrative Coordinator, you will be essential in facilitating a seamless experience for patients within our diagnostic imaging services. Your role will involve delivering top-notch administrative support to...

  • Healthcare Administrative Coordinator

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom InHealth Group Full time

    Position Overview InHealth is a leading provider of diagnostic and healthcare solutions, catering to over 3 million patients annually. As a Healthcare Administrative Coordinator, you will be essential in facilitating a seamless experience for patients at our facilities. Your role will encompass delivering exceptional administrative support and ensuring...

  • Healthcare Administrative Coordinator

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom Inhealth Group Full time

    Working Hours: Monday-Sunday, 36 hours per week, typically consisting of 3 x 12-hour shifts or potentially 4 x 9-hour shifts.InHealth serves over 3 million patients annually, with diagnostic imaging being one of our most essential services. Our comprehensive imaging solutions enhance capacity for NHS trusts while providing patients with convenient and rapid...

  • Front Desk Coordinator

    4 days ago

    West Bromwich, Sandwell, United Kingdom Dr V K Dewan Full time

    About Dr. V K DewanDr. V K Dewan is a well-established and respected healthcare provider, committed to delivering high-quality patient care and services. Our team is dedicated to providing a welcoming and efficient experience for all patients and visitors.Job SummaryWe are seeking a highly skilled and organized Receptionist to join our team at Dr. V K Dewan....

  • Front Desk Coordinator

    7 days ago

    West Bromwich, Sandwell, United Kingdom Dr V K Dewan Full time

    About Dr. V K DewanDr. V K Dewan is a well-established and respected healthcare provider, committed to delivering high-quality patient care and services. Our team is dedicated to providing a welcoming and efficient experience for all patients and visitors.Job SummaryWe are seeking a highly skilled and organized Receptionist to join our team at Dr. V K Dewan....

  • Healthcare Support Worker

    2 days ago

    West Bromwich, Sandwell, United Kingdom Apollo Home Healthcare Ltd Full time

    About the RoleApollo Home Healthcare Ltd is seeking a dedicated and compassionate Healthcare Support Worker to join our team in providing high-quality care and support to a teenage boy in West Bromwich.Key ResponsibilitiesProvide essential day-to-day care and support to the service user, including personal care, medication administration, and moving and...

  • Healthcare Support Worker

    2 days ago

    West Bromwich, Sandwell, United Kingdom Apollo Home Healthcare Ltd Full time

    About the RoleApollo Home Healthcare Ltd is seeking a dedicated and compassionate Healthcare Support Worker to join our team in providing high-quality care and support to a teenage boy in West Bromwich.Key ResponsibilitiesProvide essential day-to-day care and support to the service user, including personal care, medication administration, and moving and...

  • Administrative Coordinator for Endoscopy Services

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    Job Overview An exceptional opportunity has emerged for a role within the Endoscopy Department at Sandwell and West Birmingham NHS Trust. The successful candidate will deliver comprehensive administrative and clerical assistance to the Endoscopy Department. As the administrative coordinator, you will serve as the initial point of contact for the...

  • Administrative Support Specialist in Healthcare

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom Clifton Medical Centre Full time

    Overview of the Position We are seeking both full-time and part-time Administrative Support Specialists to become integral members of our welcoming team. Our practice is known for its bustling environment and is dedicated to providing exceptional care. Key Responsibilities The Administrative Support Specialist will deliver comprehensive secretarial...

  • Administrative Coordinator for Endoscopy Services

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    Job Overview An exciting opportunity has emerged for a role within the Endoscopy Department at Sandwell and West Birmingham NHS Trust. The successful candidate will deliver comprehensive administrative and clerical assistance to the Endoscopy Department. As the administrative coordinator, you will serve as the initial point of contact for the Endoscopy...

  • Sales Administration Coordinator

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom Hart Recruitment Full time £24,000 - £28,000

    We are excited to announce a new opportunity for a Sales Administration Coordinator to join our team at Hart Recruitment. Working Hours: Monday to Friday, 08:00 - 17:00 Key Responsibilities:As the Sales Administration Coordinator, your role will involve: Establishing new client accountsResponding to inquiries via phone and email in a courteous and...

  • Sales Administration Coordinator

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom Hart Recruitment Full time £24,000 - £28,000

    Are you proficient in Microsoft Excel? An exciting opportunity has emerged for a Sales Administration Coordinator to join Hart Recruitment. Key Responsibilities: Establishing new client accounts Responding to inquiries via phone and email in a courteous manner Assisting the sales team with various tasks Utilizing Microsoft Excel on a daily basis Required...

  • Administrative Support Specialist in Healthcare

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom Clifton Medical Centre Full time

    Overview of the Position We are seeking a dedicated full-time and part-time Administrative Support Specialist to become a valuable member of our welcoming team. Our Practice is bustling with activity and requires coverage across five days of the week. Key Responsibilities The Administrative Support Specialist will be responsible for delivering...

  • Patient Administrator

    1 week ago

    West Bromwich, Sandwell, United Kingdom Inhealth Group Full time

    Job Title: Patient AdministratorWe are seeking a highly organized and detail-oriented Patient Administrator to join our team at InHealth Group. As a Patient Administrator, you will play a vital role in supporting our patients throughout their healthcare journey.About the Role:Key Responsibilities:Welcoming patients in a professional and courteous manner,...

  • Stop Smoking Service Administrator

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom ABL Health Ltd Full time

    About ABL Health Ltd ABL Health Ltd is a dynamic and growing community health organization dedicated to providing evidence-based, innovative, and effective healthcare services. We are passionate about reducing health inequalities and improving people's lives through collaborative partnerships with individuals, communities, and stakeholders. Role Purpose We...

  • Event Operations Coordinator

    3 weeks ago

    West Bromwich, Sandwell, United Kingdom Live Recruitment Full time

    Exciting Opportunity in Event Operations About the Company This esteemed technical provider specializes in live events, working with prominent clients to deliver exceptional technical solutions for a variety of occasions, ranging from intimate gatherings to large-scale productions. With a commitment to excellence, the company operates across the UK and...

  • Patient Service Coordinator

    4 days ago

    West Bromwich, Sandwell, United Kingdom Inhealth Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at InHealth Group. As a Patient Service Coordinator, you will play a vital role in ensuring the smooth operation of our healthcare services.Key ResponsibilitiesCoordinate Patient Flow: Welcome patients in a professional and courteous manner,...

  • Patient Service Coordinator

    4 days ago

    West Bromwich, Sandwell, United Kingdom Inhealth Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at InHealth Group. As a Patient Service Coordinator, you will play a vital role in ensuring the smooth operation of our healthcare services.Key ResponsibilitiesCoordinate Patient Flow: Welcome patients in a professional and courteous manner,...

  • Patient Service Coordinator

    1 day ago

    West Bromwich, Sandwell, United Kingdom Inhealth Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at InHealth Group. As a Patient Service Coordinator, you will play a vital role in ensuring the smooth operation of our healthcare services.Key ResponsibilitiesCoordinate Patient Flow: Welcome patients in a professional and courteous manner,...

  • Patient Service Coordinator

    1 day ago

    West Bromwich, Sandwell, United Kingdom Inhealth Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at InHealth Group. As a Patient Service Coordinator, you will play a vital role in ensuring the smooth operation of our healthcare services.Key ResponsibilitiesCoordinate Patient Flow: Welcome patients in a professional and courteous manner,...