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Stop Smoking Service Administrator
2 months ago
About ABL Health Ltd
ABL Health Ltd is a dynamic and growing community health organization dedicated to providing evidence-based, innovative, and effective healthcare services. We are passionate about reducing health inequalities and improving people's lives through collaborative partnerships with individuals, communities, and stakeholders.
Role Purpose
We are seeking a highly organized and motivated Stop Smoking Service Administrator to join our team in Solihull. You will play a vital role in supporting the smooth operation of our new Stop Smoking service, ensuring efficient administration and contributing to the success of our programs.
Key Responsibilities
- Provide comprehensive administrative support to the Stop Smoking Service, including managing patient records, scheduling appointments, and handling correspondence.
- Maintain accurate and up-to-date patient databases, ensuring confidentiality and adherence to data protection policies.
- Liaise effectively with health professionals, colleagues, and clients, providing excellent customer service and resolving queries promptly.
- Contribute to the efficient running of the office, including general administrative tasks such as filing, photocopying, and maintaining supplies.
- Support the Service Lead in various administrative duties, such as monitoring workload, tracking progress against targets, and assisting with project coordination.
Essential Skills and Experience
- Proven experience in an administrative role, preferably within a healthcare setting.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong organizational and time management abilities, with the ability to prioritize tasks effectively.
- Proficiency in using databases and Microsoft Office Suite (Word, Excel).
- A commitment to providing high-quality customer service and maintaining confidentiality.
