IT Sales Consultant

6 days ago

Market Harborough, Leicestershire, United Kingdom Welcomm Communications Full time
About Welcomm Communications

We are a leading provider of managed business communications, renowned for our exceptional customer and operational support. Our commitment to excellence has earned us numerous accolades, including O2's prestigious Direct Business Partner of the Year Award for six consecutive years.

We foster a collaborative and innovative work environment, where our teams thrive and go above and beyond for our customers. Our company culture is built on a foundation of trust, respect, and open communication, allowing us to deliver exceptional results and drive business growth.

Job Purpose

This is an exciting opportunity for an experienced IT professional to join our team as a Technical Solutions Specialist. As a key member of our sales team, you will be responsible for leading all IT sales opportunities and projects from start to finish. Your primary focus will be on building and maintaining strong relationships with our suppliers and IT customers, understanding their requirements, and translating them into viable technical solutions.

You will work closely with our sales team to identify untapped IT opportunities within their customer bases and increase opportunities to cross-sell and upsell. Your proactive approach, analytical skills, and problem-solving abilities will enable you to propose innovative solutions and drive business growth.

Responsibilities
  • Be the primary point of contact for all IT sales queries and opportunities, providing expert guidance and support to our customers and internal teams.
  • Manage and oversee all IT opportunities from scope to quotation and implementation, ensuring seamless delivery and exceptional customer service.
  • Collaborate with internal teams, including IT consultants, account managers, and technical support teams, to drive sales growth and customer satisfaction.
  • Attend prospective IT customer sales meetings to maximize closing deals and build strong relationships with our customers.
  • Develop and deliver IT training sessions for our sales team, coaching and upskilling colleagues to enhance their technical skills and knowledge.
  • Create marketing and sales collateral for the IT vertical, including writing and posting engaging content for our social media channels.
About You
  • Proven track record in a pre-sales or technical consulting role within IT, demonstrating the ability to assess customer needs and tailor IT solutions to meet those needs effectively.
  • Minimum 2+ years of experience in an IT support role and an IT engineer role, with a strong understanding of IT infrastructure, cloud technologies, and networking concepts.
  • Proficiency in IT infrastructure, cloud technologies, and networking concepts, including servers, endpoints, networking, Microsoft Azure, firewalls, routers, switches, access points, and Windows operating systems.
  • Experience working with virtualization technologies, such as Hyper-V and VMware, and a strong understanding of Windows operating systems.
What We Offer
  • Competitive salary and benefits package.
  • Enhanced annual leave entitlement with the option to buy or sell additional days.
  • Car allowance or company car.
  • Employee recognition events, awards, and incentives.
  • Company sick pay.
  • Healthcare cashback plan to help with medical and therapy bills, 24/7 GP access, and an employee assistance program (EAP).
  • Retail and hospitality discounts through Perkbox.
  • O2 Priority.
Our Commitment to Diversity and Inclusion

We are committed to creating an inclusive environment where all individuals feel valued, respected, and heard. We believe in giving full and fair consideration to all applicants and continuing development of all employees, regardless of age, disability, neurodiversity, gender reassignment or identity, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

We are also happy to provide reasonable adjustments during our application and interview process to enable you to present your best self.

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