Educational Program Coordinator

3 weeks ago

Birmingham, Birmingham, United Kingdom Driver and Vehicle Licensing Agency Full time

Job Overview

Are you a highly organized individual with the ability to prioritize tasks effectively to achieve desired outcomes? Do you possess strong communication skills that enable you to engage with colleagues across various levels? If you are a motivated and self-driven professional who thrives in a dynamic and fast-paced environment, we invite you to explore this opportunity.

Role Description

In this role, you will collaborate within a small, agile team to design, implement, support, and assess functional learning initiatives, specifically focusing on the Drivers Medical department. Your efforts will also extend to the broader Operations Customer Service Directorate (OCSD), which is the largest division within the organization, comprising over 4,000 employees. Your primary responsibility will be to deliver exceptional service to stakeholders throughout OCSD.

As a subject matter expert, this position offers a pathway to advance your career in the Learning and Development sector. You will have the opportunity to enhance the learning experience for staff, contributing to the development of innovative digital working methods. The OCSD Functional Learning team is an exciting environment that provides exposure to a diverse range of stakeholders, allowing you to cultivate valuable relationships across the organization.

Key Responsibilities

Your responsibilities will include, but are not limited to:

  • Creating and revising blended learning materials in accordance with best practices.
  • Facilitating functional learning solutions tailored to various business areas.
  • Providing support and mentorship to Learner Support, coaching and monitoring progress in learning initiatives.
  • Assessing and refining learning solutions based on established evaluation frameworks.
  • Collaborating with the Leadership & Development team to facilitate leadership training and development activities.
  • Partnering with business leaders to ensure learning solutions are effective and aligned with organizational needs.

For a comprehensive overview of all responsibilities, please refer to the detailed role profile.

Additional Information

We welcome applications from individuals seeking full-time, part-time, or job-sharing opportunities. Full-time positions typically require a commitment of 37 hours per week, with flexible working arrangements available based on business needs. If you have specific working requirements, please reach out to the vacancy holder prior to applying to ensure compatibility with the role's requirements.

Some travel may be necessary, but you will be informed in advance.

Candidate Profile

We are seeking an individual who is passionate about learning and development. You should possess the ability to challenge constructively while maintaining strong relationships and effectively managing challenges. Strong verbal and written communication skills are essential, enabling you to convey information clearly and professionally.

Desired Skills and Experience

  • Creative and innovative, capable of designing engaging and modern learning interventions.
  • Resilient, with the ability to maintain focus and motivation during challenges.
  • Proven adaptability to change.
  • Strong organizational skills to manage competing priorities effectively.
  • Ability to work independently as well as collaboratively within a diverse team.
  • Proficient in utilizing technology to enhance learning experiences.

Qualifications

Successful candidates should be willing to pursue the following qualifications if not already held:

  • CIPD Level 3 or an equivalent Learning & Development qualification.
  • Digital Learning Design qualification.

About the Operational Delivery Profession

The Operational Delivery Profession (ODP) represents the largest and most diverse professional community within the Civil Service, encompassing roles that support public-facing services. This profession is critical to the effective delivery of public services in the UK.

Due to the evolving nature of our organization, vacancies may arise at any time. This campaign may create a reserve list to meet future demands, which will be maintained for a period of 12 months.

Behaviors

During the selection process, candidates will be assessed against the following behaviors:

  • Effective Communication and Influence
  • Collaborative Teamwork

Benefits

Joining our esteemed Civil Service offers access to a wide array of exceptional benefits, including:

  • Tailored learning and development opportunities.
  • Flexible working arrangements promoting a healthy work-life balance.
  • Generous employer pension contributions based on your chosen scheme.
  • 25 days of annual leave, increasing by one day each year up to a maximum of 30 days (pro rata).
  • Access to a staff discount portal.
  • 24-hour Employee Assistance Programme offering confidential support and advice.
  • A hybrid working model, with a minimum of 60% of time spent in the office each month, allowing for flexibility based on business and individual needs.

Explore the numerous opportunities and benefits available at our organization for further information.

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