Sales and Customer Service Coordinator

7 days ago


Tipton, Sandwell, United Kingdom Randstad Perm Professionals Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Administrator to join our team at Randstad Perm Professionals. As a Sales Administrator, you will play a critical role in supporting the sales operation, providing exceptional customer service, and assisting in outbound sales efforts.

Key Responsibilities
  • Order Management Excellence: Demonstrate mastery in order processing, overseeing every stage from initial inquiry to successful delivery.
  • Accurate and Timely Fulfilment: Ensure seamless processing of orders, exceeding customer expectations.
  • Database Management: Update customer information, track sales data, and generate reports to inform business decisions.
  • Customer Service Excellence: Provide prompt and personalized support to clients, guiding them through inquiries and ensuring a positive experience at every touchpoint.
  • Outbound Sales Support: Assist the sales team in lead generation, follow-up calls, and nurturing client relationships to drive revenue growth.
  • Collaboration and Communication: Work closely with the sales team to generate quotes, process contracts, and liaise with other departments to ensure seamless operations and customer satisfaction.
About You
  • Experience in a Sales Administration role.
  • Excellent customer service skills.
  • Meticulous attention to detail.
  • Organisation skills.
  • Ability to communicate with all stakeholders.
  • Team player.
  • Problem-solving and collaborative mindset.
  • Ability to adjust to new situations and tasks with ease.
What We Offer
  • A dynamic and fast-paced work environment.
  • Opportunities for career progression within a rapidly growing business.
  • A competitive salary and benefits package.
  • A supportive and collaborative team.


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