Customer Service Fault Coordinator

3 weeks ago


Poole, Poole, United Kingdom Team Jobs - Commercial Full time £14

Company Overview: TeamJobs - Commercial is collaborating with a prominent manufacturing organization seeking dedicated individuals to enhance their customer support team.

Position Summary: We are currently in search of Customer Service Fault Coordinators to join our team on a temporary basis, with the potential for permanent employment.

Key Responsibilities:

  • Monitor and manage fault resolution systems.
  • Handle incoming calls from customers, switchboard inquiries, and other public communications.
  • Utilize Microsoft and CRM systems effectively.

Work Schedule: The role requires working one weekend every three weeks, with two days off during the week in lieu.

Requirements:

  • Previous experience in a call center environment is essential.
  • A valid driving license is required due to limited public transport access during early and late hours.

This position offers a valuable opportunity for candidates looking to develop their skills in a supportive and dynamic environment.



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