Operational Risk Manager

3 weeks ago

London, Greater London, United Kingdom Lloyd's Full time
Company Overview

Lloyd's stands as the premier global marketplace for insurance and reinsurance. We harness the collective intelligence and risk-sharing expertise of the industry's most talented professionals, striving together for a more courageous world.

Our mission is to foster bravery, ensuring that the advancements of tomorrow are not hindered by the uncertainties of today.


Core Values

We embody the following principles: we are courageous; we thrive together; we uphold integrity; we guide our actions and decisions.

If you resonate with our values and share our commitment to creating a future that is sustainable, resilient, and inclusive, consider joining us at Lloyd's to help shape a braver tomorrow.


Position Overview

Lloyd's is looking for a Manager of Operational Risk to join our team on a Fixed Term Contract. This role is pivotal in the successful development and implementation of Lloyd's risk framework, ensuring that the key risks faced by the organization are thoroughly understood and effectively managed.

The successful candidate will engage strategically with various functions responsible for operational risk management, providing essential oversight and constructive challenge to risk exposures.


Key Responsibilities
  • Enhance and operate the framework to identify, assess, and monitor operational risks associated with Lloyd's, focusing on people, processes, systems, and external factors.
  • Deliver robust risk oversight and constructive feedback to the designated functions managing operational risks, recommending improvements to the control environment as necessary.
  • Continuously monitor key current and emerging operational risks impacting Lloyd's.
  • Lead strategic reviews of significant risk areas, reporting findings to senior management as required.
  • Support Lloyd's engagement with regulatory bodies concerning operational risks, particularly in relation to operational resilience.
  • Collaborate with executive management to ensure that Lloyd's operational resilience aligns with the risk appetite set by the Council, enabling the organization to fulfill its core services and regulatory obligations.
  • Provide regular updates to management and relevant governance forums, including the Risk Committee.
  • Participate actively in management and risk governance forums and project meetings.
  • Contribute to the effective delivery of the Lloyd's risk framework, including support for the Risk and Control Self Assessment (RCSA) process to assure the Council that risks are managed within the established appetite.
  • Engage with a diverse range of stakeholders, including senior leaders, to gather, evaluate, and report critical risk information, such as reviewing the Lloyd's risk register and risk appetites.
  • Produce various regular and ad hoc reports to furnish risk committees with the necessary management information for assessing risk exposures.
  • Respond agilely to requests from the Chief Risk Officer or Head of Risk Management for ad hoc projects.
  • Support the broader Risk & Regulatory Function and the Corporation in addressing risks and issues stemming from Lloyd's risk profile.
  • Effectively collaborate with risk representatives and specialists embedded throughout the organization.

Qualifications and Experience
  • Proven experience in a high-performing team achieving successful risk management outcomes.
  • Strong skills in managing complex stakeholder communications and negotiations.
  • Experience in engaging with senior stakeholders, including those who may be challenging or unsupportive.
  • Solid understanding of risk management frameworks, tools, and processes.
  • Comprehensive knowledge of risk management principles.
  • Familiarity with the insurance industry and the Lloyd's market is advantageous.
  • Good understanding of business operations, processes, and associated risks, including those related to people, processes, and technology.
  • Exceptional stakeholder management skills to cultivate relationships across a diverse range of stakeholders.

Diversity and Inclusion

Lloyd's is committed to fostering a diverse and inclusive environment that mirrors the global markets we serve. We believe in treating everyone with dignity and respect, enabling them to reach their full potential.

This commitment translates into positive and inclusive workplace adjustments, regular health and wellbeing programs, diversity training, employee networks, mentoring, and opportunities for volunteering and professional development.


Work-Life Balance

We recognize the importance of work-life balance and offer a hybrid working model that provides flexibility.

Our flexible working arrangements are part of a comprehensive rewards package that includes numerous benefits beyond the standard offerings, such as a generous pension scheme, healthcare, and wellbeing initiatives.

By choosing Lloyd's, you will join a team that unites the brightest minds in the industry, collaborating with our underwriters and brokers to develop innovative solutions that allow us to share risk and tackle complex challenges.

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