Head of Operational Resilience and Risk Management
5 days ago
We are seeking a seasoned professional to lead our Operational Resilience and Risk Management efforts as the Head of Operational Resilience and Risk Management. This role will be responsible for ensuring the continuity of our critical business services through disruption events, whether internal or external.
Key Responsibilities- Operational Resilience Program Leadership: Provide oversight for the operational resilience risk program and framework implementation, including leading review and challenge of our resilience capabilities.
- Collaboration and Governance: Foster close collaboration with the first line Enterprise Resilience Office in the development and implementation of the resilience framework while maintaining second line independence.
- Resilience Framework Development: Play a lead role in facilitating elements of the Operational Resilience framework, including Impact Tolerance setting, Policy and Standards development, and resilience scenario analysis.
- Program Management: Ensure the program is meeting key milestones to meet regulatory requirements and deliverables, including identifying vulnerabilities and ensuring the appropriate remediation by risk owners and governance.
- Risk Management: Collaborate with the first line Enterprise Resiliency Office, CBS Owners, Business Units, and Corporate Functions to ensure a holistic view/management of risk impacting CBS delivery.
- Senior Leadership Engagement: Work effectively with senior executive management to drive understanding of CBS vulnerabilities and response capabilities.
- Enterprise Continuity Oversight: Provide second line oversight for the firm's oversight of the Enterprise Continuity program and standards.
- Risk Insight and Industry Knowledge: Provide risk insight on operational, technology, and resiliency risk trends and industry knowledge.
- Local Governance: Work collaboratively with the Enterprise Risk leadership team to maintain proper local governance structures across key regions (EMEA, APAC, and North America).
- Culture and Staff Development: Work closely with management to establish an appropriate culture in line with the agreed risk framework, oversee all hiring, coaching, performance, and development of Operational Resilience staff globally, and develop effective working relationships and communications with staff.
- Regulatory Liaison: Act as primary liaison on operational resilience-related questions with regulators, internal and external advisors, and other internal control groups.
- Risk Management Information: Ensure that appropriate risk management information is produced and reviewed at appropriate intervals.
- Reporting and Governance: Report regularly to corporate, local, and regional governance committees with appropriate, timely, and relevant risk data.
- Conduct and Integrity: Maintain the highest standards of conduct and integrity and ensure compliance with accepted industry practice, company policies, statute, and regulatory requirements.
- 15+ years of experience with at least a substantive portion in Operational Resilience Risk, or other similar control function.
- Demonstrated knowledge of multiple risk management discipline, environment, standards, and regulations.
- Exceptional program leadership, influence, and relationship building skills.
- Strong ability to understand and engage in business transformation; productively highlight risks and opportunities and effectively manage a successful outcome.
- Passion for complex problem solving and demonstrated proficiency in strategies to drive engagement, transparency, and shared sense of urgency in others.
- Strong track record managing, coaching, and collaborating with staff across multiple locations.
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