Store Team Manager

6 days ago


New Cross, Greater London, United Kingdom TOPPS TILES Full time
About the Role

We are seeking a highly motivated and experienced Deputy Store Manager to join our team at Topps Tiles. As a key member of our store leadership team, you will be responsible for driving sales and profitability, while delivering exceptional customer service and leading a small store team.

Key Responsibilities
  • Lead and develop a small store team, inspiring them to deliver outstanding customer service and achieve sales targets.
  • Work closely with the Store Manager to drive sales and profitability, identifying opportunities to improve store performance and customer experience.
  • Coach and train team members to become product experts, enabling them to make the most of sales opportunities and build strong relationships with customers.
  • Contribute to the development of the store's visual merchandising and display standards, ensuring a high-quality customer experience.
  • Monitor and control store operations, including stock management, inventory control, and cash handling procedures.
  • Collaborate with the store team to achieve sales targets, manage stock levels, and maintain a high level of customer satisfaction.
Requirements
  • Proven retail leadership experience, with a track record of driving sales and profitability.
  • Excellent communication and interpersonal skills, with the ability to motivate and develop a team.
  • Strong product knowledge and a passion for delivering exceptional customer service.
  • Ability to work flexibly, including weekends and occasional overtime.
  • Commercial acumen and business skills, with a focus on driving sales and profitability.
What We Offer
  • A competitive salary and bonus scheme, with opportunities for career progression.
  • A comprehensive benefits package, including a generous staff discount and pension scheme.
  • Ongoing training and development opportunities, to help you achieve your career goals.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.


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