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Deputy Store Manager

2 months ago


New Malden, Greater London, United Kingdom McCarthy Recruitment Full time
About the Role

We are seeking a highly motivated and experienced Deputy Store Manager to join our team at McCarthy Recruitment. As a Deputy Store Manager, you will play a key role in the success of our clients' retail stores, working closely with the management team to drive sales, improve customer satisfaction, and maintain high standards of service.

Key Responsibilities
  • Team Management: Manage, coach, and develop a diverse team of retail staff, from recruitment to induction and beyond.
  • Customer Service: Ensure that all customers receive exceptional service, anticipating their needs and setting high standards of service.
  • Store Operations: Assist the management team in managing the performance of self and others within agreed limits, including setting performance standards and maximizing resources.
  • Stock Management: Manage stock availability and waste, ensuring that the store is always well-stocked and that stock levels are optimized.
  • Business Development: Identify business levers and proactively assist the Area Manager to keep track of the competition, ensuring that the business can respond to change.
Requirements
  • Leadership Experience: Proven experience in a leadership role, with a track record of achieving targets and driving sales growth.
  • Customer Focus: A passion for customer service and a commitment to delivering exceptional customer experiences.
  • Communication Skills: Excellent communication skills, with the ability to articulate ideas clearly and effectively.
  • Teamwork: A strong team player, with the ability to work collaboratively with colleagues to achieve common goals.
  • Adaptability: A flexible and adaptable individual, with the ability to respond to changing circumstances and priorities.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and progression. If you are a motivated and experienced Deputy Store Manager looking for a new challenge, we would love to hear from you.