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Retail Team Lead

2 months ago

New Malden, Greater London, United Kingdom McCarthy Recruitment Full time
About the Role

We are seeking a dynamic and proactive Team Leader to join our team at McCarthy Recruitment. As a key member of our operations team, you will be responsible for leading and inspiring a team of retail professionals to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Lead and develop a team of retail professionals to achieve sales and customer service targets
  • Maximize sales opportunities and maintain positive store standards
  • Inspire and motivate the team to achieve maximum performance levels through driving teamwork and collaboration
  • Oversee product availability and maintain stock levels to ensure a seamless customer experience
  • Ensure the store delivers excellent retail standards, outstanding freshness, and a safe working environment
  • Develop a culture that puts the customer at the heart of every decision
  • Drive service standards to achieve sales and exceed customer happiness targets
  • Approach problems confidently and resolve them with clear direction, being effective at all times
Requirements
  • Experience in a retail or customer-facing environment, preferably in a supervisory or team lead role
  • Strong communication and interpersonal skills, with the ability to lead and motivate a team
  • Ability to work at pace and adapt to a fast-paced retail environment
  • Experience in a supermarket, department store, fashion, or other fast-paced retail environment
  • Strong work ethic and a positive attitude, with a can-do approach to problem-solving
  • Ability to work in a demanding environment where you are rewarded for your hard work
  • Experience working in an environment focused on speed without compromising service
  • Current supervisory, team leadership, or management experience and looking for career progression
About Us

McCarthy Recruitment is an award-winning multi-sector recruitment consultancy committed to unlocking your full potential and finding your perfect role. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.