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Team Leader

2 months ago


New Malden, Greater London, United Kingdom McCarthy Recruitment Full time
About the Role

We are seeking a dynamic and proactive Team Leader or Supervisor to join our team at McCarthy Recruitment. As a representative of our company, you will be responsible for leading and inspiring a team to provide exceptional customer service and achieve sales targets.

Key Responsibilities
  • Lead and develop a team of retail professionals to deliver outstanding customer experiences
  • Maximize sales opportunities and maintain high standards of customer service
  • Drive teamwork and collaboration to achieve business objectives
  • Oversee product availability and stock levels, ensuring a seamless shopping experience
  • Ensure the store delivers excellent retail standards, outstanding freshness, and a safe working environment
  • Develop a culture that prioritizes customer satisfaction and employee engagement
  • Drive service standards to achieve sales and customer happiness targets
Requirements
  • Experience in a retail or hospitality environment, with a strong track record of customer service and team leadership
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team
  • Strong problem-solving skills, with the ability to approach challenges confidently and resolve them effectively
  • A positive and can-do attitude, with a passion for delivering exceptional customer experiences
  • Ability to work in a fast-paced environment, with a strong work ethic and a willingness to go the extra mile
About Us

McCarthy Recruitment is an award-winning multi-sector recruitment consultancy, committed to unlocking the full potential of our clients and candidates. We are an equal opportunities employer, welcoming applications from all suitably qualified persons regardless of their background or experience.