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Retail Leadership Opportunity

2 months ago


New Cross, Greater London, United Kingdom TOPPS TILES Full time
About the Role

We are seeking a highly motivated and experienced Deputy Store Manager to join our team at Topps Tiles. As a key member of our store leadership team, you will be responsible for driving sales and profitability, while delivering exceptional customer service and inspiring your team to achieve their best.

Key Responsibilities
  • Lead and develop a small store team, focusing on sales growth, customer satisfaction, and employee engagement.
  • Work closely with the Store Manager to implement sales strategies, manage store operations, and maintain a high level of customer service.
  • Identify opportunities for process improvements and implement changes to drive efficiency and productivity.
  • Develop and maintain strong relationships with retail and trade customers, providing expert advice and support to drive sales and customer loyalty.
  • Stay up-to-date with industry trends, competitor activity, and market developments to inform sales and marketing strategies.
Requirements

To be successful in this role, you will need:

  • Proven retail leadership experience, with a track record of driving sales growth and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to motivate and develop a team.
  • Strong business acumen, with the ability to analyze sales data and make informed decisions.
  • A passion for delivering exceptional customer service and a commitment to ongoing learning and development.
What We Offer

In return for your hard work and dedication, we offer a competitive salary, uncapped personal commission, and company bonus schemes. You will also have access to a range of benefits, including a generous staff discount, Share Save scheme, pension, and life assurance. We are committed to promoting talent from within, and offer a range of training and development opportunities to help you build a rewarding career with Topps Tiles.