Assistant Manager

1 month ago


New Malden, Greater London, United Kingdom M&S Iceking Full time
About the Role

The Assistant Manager is a key member of the M&S Iceking team, responsible for delivering exceptional customer service and driving sales growth in our food retail stores. As a leader, you will be responsible for managing a team of colleagues, ensuring that they are equipped to provide outstanding customer service and meet sales targets.

Key Responsibilities
  • Manage a team of colleagues to deliver exceptional customer service and meet sales targets
  • Develop and implement sales strategies to drive growth and improve customer engagement
  • Monitor and analyze sales data to identify trends and opportunities for improvement
  • Collaborate with the Store Manager to develop and implement store plans and objectives
  • Ensure that all store operations are running smoothly and efficiently
Requirements
  • Proven experience in a retail management role, preferably in a food retail environment
  • Excellent leadership and communication skills
  • Ability to analyze sales data and develop strategies to drive growth
  • Strong customer service skills and a passion for delivering exceptional customer experiences
  • Ability to work collaboratively as part of a team
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Access to training and development programs


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