Retail Operations Manager

3 weeks ago


Bangor, Gwynedd, United Kingdom C2 Recruitment Full time £24,023 - £25,130
Position: Retail Operations Manager
Location: Not specified
Overview:
Join a dynamic and expanding charity retail organization as a Retail Operations Manager. This role offers a competitive salary ranging from £24,023 to £25,130 per annum, depending on experience, along with a comprehensive benefits package.

About the Role:
As the Retail Operations Manager, you will oversee the daily operations of the retail outlet, ensuring exceptional service and representation of the charity. Your responsibilities will include:
  • Managing the store's operations, including volunteer coordination and customer service excellence.
  • Overseeing the processing of donations, implementing gift aid, and managing stock levels and rotation.
  • Utilizing online sales platforms to enhance profitability and revenue generation.
  • Ensuring operational costs are managed effectively while contributing to profit margins.
  • Leading, motivating, and developing a high-performing team of staff and volunteers.

Key Requirements:
To be successful in this role, you should possess:
  • Previous experience in retail management or supervisory roles, preferably within the charity sector.
  • Familiarity with EPOS systems and gift aid processes.
  • Proven ability to recruit, retain, and nurture volunteers.
  • Strong leadership skills with a focus on team development and performance enhancement.
  • A positive attitude, energy, and a proactive approach to challenges.

Benefits:
We offer a range of benefits to support our team members, including:
  • Generous annual leave starting at 34 days, with additional days accrued based on service.
  • An organizational pension scheme.
  • Access to the Blue Light Card and staff rewards program.
  • Cycle to Work Scheme.
  • Wellbeing services, including staff counseling.
  • Flexible working arrangements.

Development Opportunities:
We are committed to the growth and development of our team members. If you are passionate about making a difference in the charity retail sector and possess the required skills, we encourage you to consider this opportunity.
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