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Travel Consultant Part Time

2 months ago


Colchester, Essex, United Kingdom Travelex Deutschland Gmbh Full time
Job Title: Travel Consultant Part Time

About the Role:

We are seeking a skilled Travel Consultant to join our team at Travelex Deutschland GmbH. As a Travel Consultant, you will be responsible for providing expert advice and guidance to customers on their travel and currency requirements.

Key Responsibilities:

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency needs.
  • Establishing yourself as a trusted advisor, providing support and advice on great Travelex products and services.
  • Delivering on key performance goals, both procedural, operational, and customer-focused.
  • Utilizing your attention to detail to process daily online FX requests and deliveries.
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
  • Providing exceptional customer service and ensuring a positive customer experience.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic understanding of IT systems and ability to learn new systems quickly.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • A competitive salary and monthly bonus.
  • A wide range of employee benefits, including health insurance, pension, and employee discounts.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.