Estée Lauder Companies Retail Beauty Supervisor

1 day ago

Bicester, Oxfordshire, United Kingdom ESTÉE LAUDER Companies Full time

Job Summary:

We are seeking a highly motivated and ambitious individual to join our team as a Key Holder. As a Key Holder, you will play a vital role in supporting the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store.

About the Role:

As a Key Holder, you will be responsible for providing exceptional customer service, coaching and mentoring colleagues to achieve sales and customer service targets, and carrying out essential start and end of day cash reconciliation. You will also be responsible for opening and closing the store on a rota basis.

What We Offer:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

Requirements:

  • Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
  • A passion and energy to provide inspirational, authentic and personalised customer service
  • An approachable and friendly personality
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • Flexible availability across days/hours
  • Proof of right to live and work in the country

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