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Retail Team Leader

2 months ago

Bicester, Oxfordshire, United Kingdom Estée Lauder Companies Full time
Estée Lauder Companies - Retail Team Leader - The Cosmetics Company Store

Position Overview:

The Cosmetics Company Stores serve as the outlet retailing division of the Estée Lauder Companies.

Since our inception in the UK, we have expanded to over 20 locations at prominent Designer Outlet destinations, offering a wide range of esteemed brands including Clinique, Estée Lauder, Jo Malone London, M·A·C, and Tom Ford Beauty. Our stores provide customers with an immersive experience in premium skincare, makeup, fragrance, and haircare.

We pride ourselves on having a team that embodies the excellence of Estée Lauder Companies, collaborating with award-winning beauty products while maintaining a consumer-first approach.

We are looking for a dynamic and inspiring Retail Team Leader to support the Store Manager in driving the success of the store and the team. This role involves coaching and developing our Sales Advisors to meet sales, customer service, and operational objectives.

If you are a motivated self-starter with a passion for retail and a talent for mentoring others, this position could be an excellent opportunity for you, paving the way for a rewarding career in the prestige beauty industry.

We foster a culture that values diverse perspectives and backgrounds, offering progressive career paths and exceptional training and development opportunities.

Compensation and Benefits:

  • Competitive salary in the industry
  • Eligibility for commission schemes
  • Annual and Family Leave
  • Employee product discounts and monthly credit allowances
  • Mental Health Wellbeing Initiatives (including Unmind App and Employee Assistance Programme)
  • Access to a benefits platform with exclusive discounts
  • Work-Life Connections through our Employee Assistance Programme
  • Comprehensive training and development offerings

Diversity and Inclusion Statement:

At Estée Lauder Companies, we aspire to be the most inclusive and diverse beauty company globally, aiming to be the employer of choice for diverse talent and the preferred brand for our consumers. We prioritize our people, valuing and caring for our employees, communities, and customers. With a presence in approximately 150 countries and territories, we recognize the importance of a diverse workforce that understands local relevance and the evolving beauty needs of our global clientele.


Qualifications:

  • About You: You will possess:
  • Demonstrated retail experience at a supervisory level, ideally within the beauty sector
  • The capability to deliver authentic and personalized customer service
  • Experience in coaching and mentoring others to reach their potential
  • A strong drive to meet sales and customer service goals
  • Knowledge of retail operations, including inventory management and cash handling
  • Flexible availability to support a healthy work-life balance
  • Proficiency in Microsoft Office
  • Proof of eligibility to work in the country