Beauty Retail Operations Manager
3 days ago
Job Summary:
We are seeking an ambitious and high-performing Assistant Store Manager to play a leading role in the success of our store and team. As a key member of our retail operations team, you will support the Store Manager in leading, coaching, and developing our team of Sales Advisors to achieve sales, customer service, and operational targets.
About the Role:
This is an exciting opportunity to join a dynamic and innovative company that values diversity of thought and people. As an Assistant Store Manager, you will be responsible for:
- Providing inspirational, authentic, and personalized customer service
- Coaching and mentoring others to achieve their full potential and succeed
- Driving sales and customer service targets
- Managing retail operations, including inventory management and cash reconciliation
- Working collaboratively with the Store Manager to achieve business objectives
What We Offer:
We offer a competitive industry salary, commission scheme eligibility, annual leave and family leave, product discount/staff product concession monthly credit spend allowance, mental health wellbeing initiatives, benefits platform with exclusive discounts and offers, work life connections - employee assistance programme, and extensive training and development opportunities.
About Us:
Estée Lauder Companies is a leader in prestige beauty, with a commitment to diversity, equity, and inclusion. We are a people-first company, respecting and caring for our employees, communities, and consumers. With a global presence in approximately 150 countries and territories, we strive to be the most inclusive and diverse beauty company in the world.
Requirements:
- Proven retail experience at Supervisor or above level, preferably within beauty
- Ability to provide inspirational, authentic, and personalized customer service
- Experience of coaching/mentoring others to achieve their full potential and to succeed
- Drive to achieve sales and customer service targets
- Retail operations experience, including inventory management and cash reconciliation
- Flexible availability across days/hours
- Proficient in Microsoft Office
- Proof of right to live and work in the country
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