Service Desk Support Specialist
3 weeks ago
VIQU Limited is seeking a skilled Service Desk Analyst to provide IT support for a 3-month contract. The successful candidate will be responsible for handling service desk issues via telephone or email, providing day-to-day IT support to the business.
The ideal candidate will have recent IT Service Desk experience, with a strong background in Windows and Mac administration and support. They will also have experience with ticketing systems, password resets, software updates, and hardware support. Additionally, they will be proficient in Microsoft Office applications and Active Directory.
Key Responsibilities:
- Triage and resolve service desk tickets
- Provide IT support for office move and transition-related issues
- Support Windows and Mac operating systems
- Manage ticketing systems and service desk software
- Perform password resets, software updates, and hardware support
- Assist with meeting room bookings and AV connectivity
Requirements:
- Recent IT Service Desk experience
- Windows 10/11 administration and support
- MAC administration and support
- Experience with ticketing systems and service desk software
- Proficiency in Microsoft Office applications and Active Directory
What We Offer:
VIQU Limited is offering a 3-month contract opportunity for a Service Desk Analyst to work onsite in London, 5 days a week. The successful candidate will have the opportunity to work with a dynamic team and gain valuable experience in IT service desk support.
To discuss this opportunity in more detail, please contact Connor Smal at VIQU Limited.
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