Service Desk Support Specialist

4 weeks ago


London, Greater London, United Kingdom Stroke Association Full time

We are seeking a skilled Service Desk Support Specialist to join our team. As a key member of our Infrastructure and Service Desk, you will be responsible for providing technical support and resolving IT incidents and service requests.

Main Responsibilities:

  • Provide technical support to internal customers for 1st & 2nd line incidents.
  • Resolve IT incidents and service requests.
  • Maintain asset register.

Requirements:

  • Direct experience of a service desk.
  • Good understanding of Microsoft technologies.
  • Good understanding of software applications.

About Us:

We are the Stroke Association, a charity dedicated to rebuilding lives after stroke. We provide specialist support, fund critical research, and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

Why Work with Us:

We are a team that values individuality and diversity, and we are committed to creating a workplace that is inclusive and supportive. We believe that everyone deserves to live the best life they can after stroke, and we are looking for talented individuals to join us in making a difference.



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